Store Leader Assistant

SUMMARY

The position of Assistant Store Leader is intended as a developmental role for the Store Leader position. It is essential to lead and model, understand, enforce and promote safety processes and requirements. Lead by representing the organization in a professional manner through appearance, language and behavior. Promote and develop individuals with mutual respect, inclusion, diversity and dignity. 

Job Responsibilities:

• Know, understand and model safe work practices and food safety at all times by promoting a zero defects incident attitude, proper training, coaching and recognition of Team Leaders and Team Members to ensure all equipment is properly maintained, cleanliness expectations and sanitation requirements are met.
• Promote inclusion, diversity, mutual respect and dignity among Team Leaders and Team Members
• Follow and improve the Assistant Store Leader Work Design
• Manage entire store in the absence of the Store Leader
• Make the store a great place to work creatively through events, fun exercises or any other avenue to build team morale
• Reward and recognize Team Leaders and Team Members for outstanding performance, as well as addressing under performance by analyzing all service metrics
• Complete final interviews and make all hiring decisions for areas of responsibility in conjunction with the Team Leaders
• Ensure all Team Members receive an enriching on-boarding process and comprehensive training
• Provide modeling and coaching to all Team Members by giving timely feedback on a regular basis to guide them to success and completing thorough evaluations that give growth objectives
• Oversee and evaluate training provided to Team Members to reduce turnover, promote efficiency and control labor costs
• Promote the continuous development of diverse talent of Team Members and identify candidates for the Team Leader Development Program
• Conduct regular team meetings to keep Team Leaders informed of current events and to gain feedback
• Interact daily with customers, identify trends, set goals and create and implement action plans
• Communicate the company's strategic plan as well as the store's specific plan to the Team Leaders and ensure they are supporting these plans in their daily operations
• Ensure departmental financial information is accurate, sales are correctly stated, purchases are recorded correctly and inventory counts are accurate
• Ensure Team Leaders are scheduling Team Members through SMART Track and delegating work assignments to the needs of the business and in accordance with the collective bargaining agreement (where applicable)
• Execute all business initiatives, 6S, GEBS/ROCI, etc and monitor adherence to these programs and initiatives
• Control department costs by effectively ordering and utilizing supplies, monitoring and improving operations to increase profitability
• Manage inventory of the store to meet customer needs and maximize profits
• Maintain accurate department records to ensure documentation of activities is available
• Maintain legal compliance in all areas
• Understand and manage all Key Performance Indicators to ensure proper operation of the store

Equipment Used:

• Calculator 
• Computer 

Travel Required? No 

Required Training and Education: 
High school diploma or equivalent 

Desired Training and Education: 
Bachelors Degree 

Experience: Required:

• 3 to 5 years
• 3 years Leadership experience within multiple lines of business

Desired: 
Retail Leadership experience 

Company Description:
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