Help Desk Specialist

Agensys Corporation
Joint Base Andrews, MD, 20762
Full Time
Entry Level

Salary Range: $35.00 - $40.00 per hour

Posted on

Job Description:

We are looking for a Help Desk Specialist to provide phone support to personnel in the DC Metro area.

Must Haves:
-CompTIA Security+ certification
-Degree and 5 years of experience (additional experience accepted in lieu of degree)
-Experience with troubleshooting Windows 10, Microsoft Office Suite, and Active Directory
-Demonstrated CAC/PKI support and troubleshooting
-Experience providing hardware and software support remotely
-Experience with Remedy or other trouble ticketing systems
-Excellent customer service skills

Company Description:

Agensys Corporation is a small business IT Services firm headquartered in Loudoun County, Virginia. Our proven methodologies allow us to identify, attract and retain the highest quality of IT professionals. Agensys Corporation’s leadership team capitalizes in over 30 years of expertise in government and commercial sectors and is one of the fastest growing Services firms in the DC Metro Area. Our goal is to develop strong relationships with our partners to understand and exceed the needs of their unique environments.

agensyscorp.com

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Help Desk Specialist

Job Description:

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