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Tour Guide/Driver

  • City Tours MKE
  • Milwaukee, WI, 53202

Posted on

Job Description:
Job Responsibilities
  • Describe points of interest around the city to the group and answer any questions, which requires learning a comprehensive history of each check point
  • Provide directions to visitors who would like to check out a specific area at a later date, and provide information related to lodging, food and other amenities
  • Monitor the behavior of the group, especially when young children are in it, and ensure everyone remains in compliance with the rules
  • Distribute materials to the group at the beginning of the tour, which includes audio headsets and brochures (when applicable)
  • Greet visitors as soon as they get on board the bus, and show people to their seats if necessary
  • Be willing to put own spin on tour points, such as making jokes and providing insightful commentary
  • Work with management to develop new tour routes based on sites visitors have expressed interest in
  • Maintain a positive, friendly demeanor at all times
  • Keeping to a schedule
  • Driving guests around safely

Job Skills & Qualifications
Reqiured:
  • Great public speaking skills
  • Outgoing personality
  • Punctual
  • Previous experience with some kind of performance-based art
  • Flexible schedule to work on weekends
  • Has a valid drivers license with no penalties 
Expectations:
  • Lead 2-4 tours daily with enthusiasm and energy
  • Prepare tour materials, including staying up to date on company developments and relevant industry news to add flavor and value
  • Schedule private and public tours of the City.
  • Follow all safety guidelines and ensure that guests remain within designated areas
  • Record and report any unusual incidents or violation of safety guidelines
  • Collaborate with the sales team for smooth handoff at the end of each tour
  • Strong, captivating storytelling skills a must
  • Enthusiasm for and thorough knowledge of wine required, with previous work experience in the wine industry preferred
  • Minimum 1 year experience as a tour guide, public speaker, actor or salesperson
  • Terrific attitude and willingness to collaborate as part of a team
  • Must be 23 years of age or older
Preferred:
  • High school diploma or equivalent
  • Previous experience working as a tour guide

Company Description:
Our goal is to provide an experience that make all guests feel like a local. We use electric low speed vehicles giving our tours. Our groups can range from 2-15. 
www.citytoursmke.com

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