Posted on
Seeking Full Time / Part time employees who are organized, dynamic and ready to join our Call Center for 1st, 2nd and 3rd shifts.
$11.00 - $12.00 per hour
Requirements / Skill-Sets:
• Customer Service background
• Ability to maintain client call metrics
• PC skills (with ability to navigate and toggle through multiple windows)
• Attention to detail and accuracy
• Punctuality
• Ability to prioritize multiple tasks in fast paced environment.
• Verbal and written communication skills
• Strong computer skills
• Ability to work independently within virtual team environment
• Available to work various shifts including weekends and/or holidays.
• Ability to sit for extended periods of time
• Minimum 15 hrs/week including weekends and/or holidays
Required Equipment:
• High Speed Internet (WITH WIRED CONNECTION)
• Laptop -or- desktop
• With Microsoft Windows 8 or 10
• Installed Antivirus
• MINIMUM 4 GB RAM
• MINIMUM 200 GB hard drive * Dual Monitors (or additional external if utilizing laptop)
• Quiet undisturbed home-office setting
Apply:
https://jpalmrandassociates.com/telecommute
JPalmr and Associates is a Managed Services Provider offering exceptional helpdesk, IT consulting and recruiting services throughout the United States. Our professional, knowledgeable and reliable team empowers our clients to make their business and IT infrastructure a strategic asset.
Established in 2003, JPA provides help desk services and systems management to businesses throughout the northeastern U.S. After years in the IT industry, we realized the increased need for managed services, and have since expanded our helpdesk and systems management services.
In 2013, JPA branched off into two separate business entities (Managed Services and Virtual Call Center).
JPA virtual call center offers opportunities to provide home-based customer support services. Our millennial approach to ever-changing technologies is what has allowed us to continually grow and provide exceptional services.