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As the world's leading video and ecommerce retailer, QVC has a history of growth and success that goes unmatched. QVC is part of Qurate Retail Group and believes in a third way to shop — beyond transactional ecommerce or traditional brick-and-mortar stores — for customers who crave engaging shopping experiences. As a $14B business, we reach over 370M homes worldwide, with 2.2B visits to 13 websites. Qurate Retail Group is #1 in video commerce, #3 in ecommerce in North America and #3 in mobile commerce in the U.S. Our technology teams are constantly innovating. From designing apps to creating entirely new platforms, technology is at the core of all that we do.
The Opportunity
The Industrial Engineer will lead the engineering team for the Fulfillment Center and work closely with operations to continuously improve customer service and satisfaction, employee satisfaction, and cost savings. The Industrial Engineer will also manage capital projects to support facility and process improvements. Under the direction of the Sr. Manager, US Process Improvement, this position will be based in our Rocky Mount, NC Distribution Center.
Who We Are
Responsible for process improvement, methods and measurement, and capital projects for the domiciled fulfillment center. The role may also be asked to support these initiatives at other facilities throughout the 13 building network. This role will also support larger automation engineering capital projects as necessary.
Your Impact
Responsible for all engineering deliverables within the Fulfillment Center.
Conduct direct labor studies using acceptable engineering practices to determine areas for improvement.
Assist in preparations of departmental budget, including material, manpower, equipment, and outside procurement costs and operate within approved parameters.
Analyze and evaluate distribution methods and standards. Recommend improvements (technology, process, material handling, etc.) to maximize workflow and spatial utilization.
Process design and implementation plans that result in improved service, cost savings, or improved quality of services.
Concept design, approval, justification, project management, and implementation of capital and facility expansion projects.
Provide support for an engineered labor standards program.
Update and maintain facility AutoCAD layouts.
Partner with Operations to develop preferred methods/Standard Operating Procedures for the warehouse.
Perform other duties as assigned.
Some travel required.
Responsible for the development and training of a Process Engineer that will report to this role.
What You Bring
A BS degree in Industrial Engineering or Operations Research or related disciple is required or equivalent combination of education and experience.
5+ or more years of industrial engineering experience in high volume warehousing or distribution and successful demonstration of the responsibilities and skillset listed above
MBA or MS preferred
Maynard Operational Sequence Technique (MOST) Certified
Project Management Experience
Lean or Six Sigma training
Whether you’re looking for your first job or your next career challenge, you’ll find exciting opportunities here at QVC. Every day, our diverse team of over 17,000 global professionals comes together to deliver the joy of discovery to millions of customers worldwide. We’re focused on results, and we believe that everyone at every level of our business can—and should—have an impact. Join us and make things happen—for the company and for yourself!