Site Reliability Engineer

You will be part of the Engineering team at ServiceTitan to help improve our products and building new ones. We provide exciting opportunities engineers to come in and develop the major features in the rapidly growing startup. We build for perfection, use the most modern tools on Microsoft .NET platform, have an amazing culture, and love to solve complex problems.
 

Senior Site Reliability Engineer

At ServiceTitan the Infrastructure Engineering team engages the entire lifecycle of software development from ideation to operating predictably at scale.  As an Infrastructure Engineer at ServiceTitan you will identify and build software improvements for scalability, performance, and overall customer experience.  You will collaborate with architects and software engineers to deliver a highly available and automated infrastructure.

What you'll do:

• Design, develop, and deliver the necessary software engineering solutions to manage Azure cloud environment.
• Own deployment, reliability, availability, and performance of ServiceTitan’s SaaS.
• Proactively monitor, measure, and improve all areas of infrastructure.
• Increase efficiencies through software improvement, automation, service delivery, maturity, and scalability.

What you'll need:

• 4 years of experience in programming C#
• 4 years of experience in operating large scale distributed services.
• 1+ years of engineering or systems experience.
• BA/BS in Computer Science, Computer Engineering or related technical discipline, or in place of 4-year degree, an equivalent industry internship or industry software engineering experience
• Familiarity with one or more general purpose programming languages including but not limited to: .Net, C/C++, C#, Python, JavaScript, PowerShell, Go.
• Experience with the Azure, Windows, Linux and other Microsoft software/services
• Experience leveraging cloud architecture, applying site reliability principles, and/or demonstrating sensitivity to operational concerns.
• Demonstrated ability to debug, fix, and optimize code.
• Full-stack troubleshooting skills across network, application, hardware, and distributed services layers.
• Superb communications skills, both written and verbal.
• Passionate about developing software to solving complex infrastructure challenges.
• Excited about delivering a reliable, scalable, and performant infrastructure.
• Highly motivated, smart, independent, and problem solver who thrives in a fast-paced, bottoms-up environment.
• Intensely eager to meet the needs of our customers and deliver best-of-breed SaaS solutions.

About ServiceTitan

ServiceTitan is the world’s leading and fastest-growing software technology platform for the trades, a trillion-dollar global industry. We help small business entrepreneurs run and grow their businesses. For more information about ServiceTitan, visit www.ServiceTitan.com.

Perks & Benefits

• Work/Life Balance: flexible work schedule, flexible PTO
• Family-Friendly Benefits: extended parental leave, pregnancy support, 20k in adoption reimbursement, Snoo Smart Sleeper, back-up childcare credits, legal benefit, discounted pet insurance
• Enrichment: ongoing learning culture with access to Linkedin Learning and professional development workshops, diversity charter groups, orientation program, career pathing opportunities, mentorship programs
• Health & Wellness: company-paid medical/vision/dental/life insurance/disability, employer HSA contribution, free One Medical membership, care coordination support, 401(k) with company match, stipend for home office equipment/supplies, gym discounts, monthly cell phone stipend

Equal Opportunity Employer

ServiceTitan does not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. At ServiceTitan, our mission is to help our Titans and customers achieve the extraordinary. We are an equal opportunity employer and we celebrate the diversity that each Titan brings to the table. We believe that the convergence of fresh, unique perspectives and experiences from all walks of life is what makes our product and culture so great - and there's always room for more.

Life at ServiceTitan

www.themuse.com/profiles/servicetitan | www.builtinla.com/company/servicetitan