Shift Manager

Job Summary

If you are passionate about food and ready to work hard and think fast while keeping a smile on your face, we would love to have you join our team. Working as a crew member at our restaurant is the perfect way to start your career and gain valuable experience in customer service, food preparation, and personnel management. We value our employees and offer a positive and encouraging environment as well as ample opportunities for career advancement. You will enjoy fantastic benefits such as free meals, uniforms, and a flexible schedule as well as competitive pay and optional medical coverage. Take the first step toward a long and rewarding career by becoming a respected member of our team.

Job Responsibilities

• Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu.
• Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required.
• Work together with the kitchen team to prepare foods such as sandwiches, soups, and salads while following cooking instructions, safety procedures, and sanitary requirements.
• Use specific kitchen machinery.
• Ensure restaurant cleanliness daily by clearing tables, returning trays to the kitchen, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms.
• Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed.
• Handle guests' concerns and complaints professionally and calmly to resolve problems according to restaurant policy.
• Maintain a neat and tidy appearance by wearing a uniform and adhering to a corporate dress code.
   

Job Skills & Qualifications

Required
 

• Must be at least 18 years old and fluent in English
• Flexibility to work nights, weekends, and holidays
• Ability to stand for long hours at a time and work in a fast-paced environment
• Positive attitude and commitment to customer satisfaction
   

Preferred

• Previous restaurant or cashier experience
   

Company Description:

Are you a people person? -- outgoing, enthusiastic, energetic, and dedicated to delivering exceptional customer service? Do you have a passion for the restaurant industry and a genuine desire to serve others with a warm smile? If so, we'd like to meet you!

At Zoe's Kitchen we believe in the Power of Food to:
                             connect - nourish - heal - delight - create opportunity - celebrate

We value positivity, transparency, humility, fanaticism, and thoughtfulness in our daily lives bringing fresh made Mediterranean favorites to our guests both new and old!