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Perform a variety of standard to moderately complex technical tasks related to installing, maintaining and repairing heating, cooling, ventilation and related systems, for both commercial and residential customers.
Inspect and troubleshoot HVAC systems and their components (ex. Heating units, exhaust fans, ventilation, humidifiers, filters, pumps, motors, air handlers, fan coils, piping, etc.) to evaluate condition, identify necessary repairs and recommend preventative maintenance.
Diagnose and repair of electronic, mechanical and electrical components of the systems.
Diagnose diverse service issues, obtain any replacement parts,calibrate system to manufacturer's recommendations, and explain fully to customer what the issue is and what is needed to correct.
Document all installed equipment upon arrival: make, model, serial number, type of fuel, necessary test measurements, and pictures as necessary.
Perform preventive maintenance on units as necessary.
Travel to job sites in service area, and work with dispatch to ensure schedule is maintained and delays are properly communicated to customer.
Be available to work nights or weekends, on a rotating basis, to service emergency needs of our customers.
Maintain good working order of company vehicle including refueling as necessary, reporting any mechanical issues, and filling out and submitting monthly vehicle inspection form.
Vehicles should be washed on a regular basis.
Maintain proper stock, parts, tools, and safety equipment in the vehicle.
Understand company pricing and generate appropriate customer invoice at job site.
Electronically process credit card payments, obtain customer signature at the completion of the job, obtain correct customer information including name, address, phone, email address, and referral source.
Participate in company provided training opportunities on latest industry technologies.
Identify and report potential opportunities for additional business (newer system, service contracts, and additional services).
Think outside the box on ways to enhance service and customer service experience.
Understand what IAQ is and be able to determine how and what products benefit the customer.
Be familiar with our service maintenance agreements and able to sell this service to clients to help facilitate long-term client relationships.
Maintain a high quality of service at all times.
Understands and conforms to safety codes and safety aspects of job. Takes appropriate measures to ensure safety of self and customer.
We are a smaller HVAC company that's looking for hard-working individuals who want to reap from the benefits we offer! We offer a drive home vehicle, cell phone allowance, pay up to $30 an hour depending on your experience, and bonuses!