Senior System Engineer

Senior Systems Engineer

Responsibilities

• Keep SG360 users and production continuously running and operating efficiently provide technical services and support areas include

Server Virtualization technologies: Hyper-V, VMWare

Network: WAN and LAN connectivity, routers, firewalls, load balancers, security devices

Systems Administration:  Maintain SLA over systems availability, server and desktop automated patching, Installation, and configuration of 3rd party Software, administer backup system software, maintain system admin checklists.

Cloud Services:  Office365 and related platforms as services.

Remote access solutions: VPN, Terminal Services.

Monitoring and Automation: Management SCCM, DLP, Remote monitoring of system alerts and notification, DSC, and Script automation to reduce the need for human intervention.

• Provide production workflow support
• Install and configure operating systems and other software and routinely test installed software for glitch detection and other issues
• Provide technical direction to IT support staff
• Design and implement security systems and redundant backups to maintain data safety

Skills and Qualifications

• Proficient knowledge of Microsoft system software including Active Directory and Office 365.
• Proficient knowledge of Security systems including Cisco ASA, Websense, McAfee, Fore Scout, FireEye.
• Ability to work in dynamic and demanding user and production environment
• Willingness to mentor and develop Helpdesk and IT support teams
• Must be customer-focused and be able to work well with others

Required experience

• Bachelor’s Degree in Information Technology, Computer Engineering or related field required 
• 5+ years working experience in system administration and IT support
• Experience creating automated scripts and software preferred
• Willingness to sign a confidentiality agreement and protect trade secrets
• Exceptional networking skills and knowledge

SG360° has been delivering innovative direct marketing communications for more than 60 years. We leverage the power of print to create connected experiences, pushing the envelope to deliver inspired communications that are touched, shared and remembered.