Senior Business Systems Analyst

Overview

• Act as requirements project lead for medium to large projects, directing and coordinating requirements project staff and activities.
• Oversee production support of core projects, including gathering and documenting requirements, translating functional requirements to technical requirements, and identifying options.
• Partner with business users and act as a liaison between business and technical teams.
• Coordinates development, testing, and implementation of solutions with vendors.

Requirements

• Demonstrated experience as a Business Analyst with track record of delivering requirements is required.
• Solid experience and understanding of Agile Scrum in developing epics and user stories for business and technical requirements is essential.
• Solid understanding of relevant business issues.
• Strong interpersonal, analytical, problem-solving, influencing, prioritization, decision- making and conflict resolution skills.
• Excellent written and verbal communication skills.
• Strong knowledge of Jira, Excel, MS Word and Visio Drawing tools along with general familiarity with Outlook and other MS Office applications is also required.

The following is preferred but not required:

• Experience managing multiple large, complex and cross functional projects, with emphasis on systems, technologies, business process redesign, and knowledge of technical environments, a background in the financial services industry, BA/BS degree. CSPO and/or CSM is a plus.

Tech Firefly is a next generation technology solutions company that specializes in solving problems for our clients. Our approach is based on client satisfaction which means we value your culture, your vision, your brand voice and the customer journey you want your customers to make. Our solutions include Content Management, Localization, Software QA, Testing Hardware and IoT Devices, Customer Care, Tech Support, providing Customer Experience insights and advanced managed services including Blockchain solutions.