Sales Operations and Outreach Manager

Location: Montreal, Quebec (Canada)
Duration: Permanent
Salary:  $64,000-120,000 CAD plus benefits
Hours: 40 hours per week


About the role:

At the company you will help ensure the growth of the companies licensing program with an
eye towards creating operational efficiencies and strong product positioning. You are passionate
about the growth of sustainability standards in the market and you want to be a part of scaling
ESG to companies and investors.

You are highly organized and enjoy building processes that will scale. You enjoy being the go-
to person for managing sales pipeline and data accuracy. You like working with different types
of clients to understand their needs and use cases and enjoy putting together the perfect
product description that speaks to client’s needs.

You have learned from experience that authenticity, trust, and problem-solving are essential to
building relationships. You are responsive and err on the side of being too helpful. You have a
vested interest in making sure programs are implemented well, reducing issues down the line,
which is why you invest the time in good program maintenance. You are excited to be part of an
organization with accelerating momentum.

You set and achieve stretch goals while pursuing ongoing learning and personal development.
You combine a problem-solving mentality with a resilient demeanor to help the company
test, learn, and achieve what’s never been done before. You practice good habits with communication, open-mindedness, and trust, and you expect the same from your team members.

Key Responsibilities - 

Prospect Engagement, Cultivation, and Finalization

• Work directly with clients and internals teams to ensure contracting is executed efficiently and effectively.
• Implement business development strategy while communicating clearly, accurately, and convincingly about the companies offerings.
• Research key market segments and individual organizations, including key decision makers within, to identify potential fit for SASB Standards products and communication efforts.
• Coordinate with client’s legal team and vendor management, and the companies legal and finance teams to finalize orders and support contract negotiation when necessary.
• Conduct an effective transition to others for product fulfillment and invoicing once contracts are signed.
• Cultivate prospects - educating them about products and services, answer questions, and manage systematic follow-up until reaching a Closed/Lost or Closed/Won decision.

Education and Marketing

• Draft copy in conjunction with marketing team to inform strategic and recurring outbound outreach, as well as web and collateral content, aimed at key stakeholders and market segments.
• Customize existing presentations and marketing materials to promote key aspects of
• The companies value proposition to a specific audience, such as asset managers, asset owners, service providers, or companies.
• Own logistics and project management for developing and publishing thought leadership and monthly client communications.

Operational Management and Data Analytics

• Manage Salesforce to ensure good record-keeping on contact information for prospective organizational clients.
• Manage a Docusign process to transmit finalized contracts for signing and archiving upon completion.
• Maintain accurate records of sales (prospective and closed) in Salesforce and routinely review for data accuracy and completion.
• Generate reports to provide insight to internal stakeholders on the current status of prospects and recent sales.

Skills, experience & qualifications sought

• Commitment to the mission of the IFRS Foundation
• Enthusiasm and comfort in fast-changing conditions – flexibility is important
• At least 4-5 years of professional experience with demonstrated skills relevant to business development
• Experience with B2B/enterprise sales process preferred
• Strong familiarity with ESG and sustainability preferred; if not, a strong desire to learn is critical
• Experience with Salesforce or other CRM System
• Tremendous organizational skills and attention to detail
• Execution-oriented, able to get tasks and projects done quickly while maintaining excellent quality
• Strong process orientation; able to identify and implement improvements

Kindred Communications is boutique direct-hire placement headhunting firm with a focus on diversity and inclusion tech placement. We strive to diversify the workforce once placement at a time.