Receptionist

The Receptionist is responsible for performing a variety of duties as it relates to welcoming clients to our auto shop, answering phones and other administrative tasks on the computer. Position is Full-Time, Monday through Friday 9:00AM - 6:00PM

Responsibilities:
•Greets customers and set up work orders, build quotes, consult with the customer and manages the work order while it’s in progress.
•Use a multi-line phone system to direct incoming calls to the appropriate party.
•General office duties such as emailing, copying, filing and faxing, and computer usage.
•Interact daily via inbound/outbound calls with Clients.
•Interact daily with the auto shop team.
• Keep the shop a safe working environment; enforce safety procedures.
• Sell our products and services; up sell, when possible.

Requirements:
•Professional and friendly customer service attitude
•General computer skills
• Ability to multi-task
• Ability to be flexible in a fast-paced environment.
• Ability to adapt to change.
• Must be able to handle busy peak periods.
• Noisy environment.
• High School Diploma or equivalent experience preferred

Job Type: Full-time

Please call (484) 429-1781 or stop by our shop and ask for Willy.

Whether your vehicle needs an oil change or a major repair, you can count on the vehicle repair and maintenance technicians from Swamp Pike Auto Repair Shop. Our team works on cars and trucks with two goals in mind: customer satisfaction and excellent auto repair services. Through these two principals, our one-stop repair shop provides the highest quality repairs and most reasonably priced services.