Receptionist

Job Description:
Responsibilities:

• Answers and directs pone calls
• Maintains service and installation schedule
• Communicates with customers and technicians regularly to provide any update needed
• Keeps control of subcontractor’s hours on a daily basis.
• Keeps control of GPS activity and creates a biweekly spreadsheet per company vehicle.
• Communicates any office maintenance/repair needs to the building landlord
• Organizes and schedule Jobs, meetings and appointments
• Write and distributes email, correspondence memos, letters, faxes and forms
• Assists in the preparation of regularly scheduled reports
• Develops and maintains filing systems.
• Maintains vendor and customer contact lists
• Maintains fleet log
• Maintains uniform system
• Performs office supply order
• Keeps the front office organized and presentable to our customers
• Performs miscellaneous job-related duties as assigned
• Provides assistance and support to the office staff


Job Requirements:
Requirements:
• Proven working experience in a front office handling receptionist responsibilities
• Customer Service
• Professional appearance
• Basic experience on scheduling service calls
• Attention to detail and problem solving skills
• Excellent written and verbal communication skills
• Ability to organize, multitask, prioritize and work under pressure
• Strong organizational, time management and planning skills
• Proficiency in MS Office
• High School Diploma
• Must be able to type at a reasonable speed.

 

CM Heating and Cooling, Inc. is an HVAC Company located in Beltsville, MD. We perform any service, preventive maintenance, repairs, brand new installations and replacements on the commercial and residential side. We also provide duct cleaning services.