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This junior level position will be tasked with a broad range of administrative and clerical duties critical to facilitating operations across all departments of the company. The person in this role will interact directly with and coordinate between all departments and employees at every level as well as with customers, vendors, partners and the general public.
Specifically, the role entails, but is not limited to;
Greeting walk in clients Processing payments at point of sale Answering phones, screening and routing calls Opening and setting up service tickets using Connectwise Scheduling internal and external meetings Maintaining shared facilities such as conference rooms Managing logistics, shipping and receiving Purchasing office supplies and stocking materials Managing inventory Monitoring, prioritizing and routing incoming emails Monitoring service boards for incoming customer-generated service tickets Data Entry
The keys to success in this role will be superior organizational and time management skills, well honed written and verbal communication skills, an ability to multitask in a fast paced environment and comfort with managing upwards, prioritizing tasks and juggling duties assigned by multiple superiors.
Candidates should be able to demonstrate proficiency in Microsoft Office and Google Workspace. Familiarity with ticketing systems not required but very helpful.
Applicants with an associates degree or higher will be preferred.
A minimum of 1-3 years experience in an administrative role in an office environment plus at least 1 year in any customer service or public facing role is required.
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