Quality Assurance Specialist
- Elite Assistants, LLC
- Arlington, VA, 22203
- Part Time
- Any level
- Entry Level
Posted on
Job Description:
Role and Responsibilities
Contact customer service agents on behalf of business owners to see how polite and knowledgeable they are about the product and or company they represent.
- Determine the agent’s knowledge of the product and or company
- Report if the agent was friendly, helpful, or offered any services to the QA Specialist
Qualifications and Education Requirements
Must have basic knowledge of the computer
Be able to send and receive emails with attachments
Must be able to meet deadlines
Must have commitment adherence to the assignments given
Preferred Skills
Excellent customer service skills, must know how to download and open attachments
Computer and internet experience preferred
Obtain good verbal and written skills
Effective communication skills
Additional NotesAgents with schedule flexibility are a plus
Please send resumes to callkeepers@eliteassistantsllc.com
Company Description:
Elite Assistants utilizes today's technology to provide an executive level call center experience. We provide sales, tech support, and chat support on behalf of our clients to assist in the operations of their business. We offer our agents the flexibility to set their own schedule. most of our clients provide incentives, bonuses, and minimal working hours on the weekend.
Our agents are certified and equipped with resources to provide excellent service for our clients.