Quality Assurance Manager

Job Title: Quality Assurance Manager

Location: Norfolk, Nebraska

Salary: $80-100K

Job Summary of the Quality Assurance Manager: The Quality Assurance Manager has the responsibility for overall quality, regulatory compliance and product safety for the manufacturing plant. The QA Manager will be responsible for the development and implementation of a preventative quality system, quality testing of ingredients and/or finished products, labeling, complaint handling, specification compliance, operator training and development, and communication with sales.

Job Responsibilities of the Quality Assurance Manager:

• Implement and monitor the company’s Quality Assurance Program at the facility according to established policies and procedures.
• Establish quality assurance specifications for finished products, in process testing and ingredients and ensure that these specifications are met and adhered to.
• Establish quality specifications for incoming raw materials with Purchasing, monitoring these raw materials to ensure that specifications are met.
• Recruit, direct, coach, lead and supervise all QA personnel.
• Prepare and manage laboratory budget.
• Research and provide analytical results on customer complaints.
• Assist operations with establishing procedures and supervising all product and process development and test runs, reporting all results.
• Manage inventory of off-spec materials, including the scheduling and reworking of products as needed.
• Conduct internal, vendor and contract manufacturing audits as required.
• Maintain and improve all current quality assurance lab data system reports.
• Ensure compliance with all company, state, federal and international safety and regulatory policies and practices as appropriate.
• Coordinate pest control services.
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Education & Experience of the Quality Assurance Manager:

• 5 years previous manufacturing QA management experience
• Prior Dairy manufacturing experience
• Bachelor’s Degree or equivalent in Life Science or related area
• Strong knowledge of laboratory testing procedures
• computer software applications knowledge
• Excellent analytical and organizational skills
• Previous supervisory experience

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