Network Engineer

Job Summary

Are you searching for a challenging yet welcoming tech environment to stretch your engineer skills in? If so, then we might be looking for you, too! We serve on the frontlines of the tech industry, and our network engineers are the masterminds behind it all. In this position, you can expect to tackle issues relating to software, hardware and programming, all while providing our clients with the exemplary support and care they trust us for. You can boost our team and benefit from having a solutions-oriented group of professionals behind you. If you want to be a part of tech's next big movement, consider joining our team as a network engineer.

Job Responsibilities

• Address anomalies and errors in the network by investigating, gathering data and developing an adequate solution to the problem at hand.
• Analyze network performance on a daily basis by testing speed and connectivity to identify any vulnerabilities or issues that may be in need of service.
• Consult with colleagues in and out of your department to maximize network efficiency and effectiveness through collaborative work.
• Develop protocol for handling system issues, downtime, errors and other service lapses so that client care is not interrupted and uptime can be maximized.
• Troubleshoot problems the clients encounter by walking them through appropriate steps and providing support through to resolution.
• Manage policies and procedures relating to the upkeep and performance of all parts of the network, including hardware and software.
• Configure network setup to accommodate clients' unique needs and perform all necessary functions effectively.
• Provide clients with support throughout setup process and in case of problems that arise with the network's accessibility or performance.
   

Job Skills & Qualifications

Required
 

• Bachelor's degree or higher in a related discipline
• Ability to work shifts that require sitting for long hours
• Strong written and verbal communication skills
• Attention to detail
   

Preferred

• Strong customer service and interpersonal skills

Company Description:

GDC technical professionals empower business to increase employee productivity, maximize investments and improve operational efficiency. With experienced and certified talent, we deliver services in the areas of application development, data center, 24/7 multilingual service desk, desktop lifecycle management, project management, technical staffing, recruitment services and business process consulting.

Committed to quality and customer service, GDC is uniquely qualified to ensure the success of your business by providing error-free solutions on time, every time. With extensive knowledge of industry standards and emerging technologies; our proven approach is tailored to your specific needs; and we are committed to deliver the highest quality service.