Mortgage Loan Processor

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
 

Review all documents in the mortgage loan file to ensure completeness, accuracy and compliance with Bank/Investor guidelines
 

• Obtain and review all documents in the mortgage loan file to ensure completeness, accuracy and compliance with Bank/Investor guidelines
• Generate requests and follow-up with vendors and external sources including but not limited to verifications, insurance, attorney documents, checklists and commitment conditions
• Serve as a facilitator and liaison to identify and request additional information as necessary from Borrowers and Loan Officers
• Meet or exceed SFMC’s service standards including borrower and Loan Officer expectation’s relative to the mortgage experience.
• Develop an ongoing knowledge of the fundamentals of mortgage underwriting, the Mortgage Company and Bank’s residential mortgage products and the basic requirements set forth by FHLMC, FNMA, FHA, VA, Rural state housing and other secondary market investors.
• Maintain integrity of HMDA.
• Pre-underwrites loans where applicable and make preliminary recommendation for lending decision or eligibility
• Facilitate the process to insure regulatory and compliance deadlines, rate deadlines and contract dates are met or exceeded.
• Identify and sustain organizational disciplines to insure timely and accurate handling of files and loan documentation.
• Insure workflow meets service and regulatory requirements by utilizing reports and collaborating with team.
• Assist as called upon in the training of newly hired loan analysts.
• Insure regulatory compliance requirements are met relative to BFA, identity theft, fraud and risk
• Work with post-closing to insure timely resolution of curative items.
• Responsible for the maintenance of processing and underwriting reports as required by management.
• Review all reports and verifications and reconcile all received documentation
• Provide a high level of customer service.
• Works together as a team with Senior Loan Analyst
• Demonstrates compliance with banking business laws and regulations as defined in company policies and procedures pertinent to the position.Regular attendance is essential to this position.
• Assumes additional responsibilities as requested.

SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

EDUCATION and/or EXPERIENCE  

Bachelor's degree (B. A.) from four-year college or university; or three to five years related experience and/or training; or equivalent combination of education and experience.

Word, Excel and mortgage loan processing software skills required; strong time management and organizational skills required; excellence in customer service and communication skills required; ability to work in a team oriented service driven environment and mortgage lending knowledge DU/LP, FNMA/FHA/VA and State Housing.

To perform the job successfully, an individual should demonstrate the following competencies:

Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and core values; benefits organization through outside activities; supports affirmative action and respects diversity.

Interpersonal Skills – A strong collaborator with customers and co-workers; focuses on responding to customer inquiries; maintains confidentiality; keeps emotions under control; remains open to others' ideas and tries new things.

Oral & Written Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings; writes clearly and informatively; varies writing style to meet needs; presents numerical data effectively.

Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; able to build morale and group commitments to goals and objectives.                                          

Quality Management - Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.

Business Acumen - Understands basics of the business and related implications of decisions

Cost Consciousness - Works within approved budget; conserves organizational resources.

Ethics - Treats people with respect; works with integrity and ethics; upholds organizational values.

Analytical – Has the ability to organize data, both financial and systemic information, and to make assessments that will be used to optimize systems or financial performance.

Problem Solving - Identifies and resolves problems in a timely manner; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.

CERTIFICATES, LICENSES, REGISTRATIONS

None

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

With a rich history and a strong reputation for growth, service and innovation, Salem Five offers employees a sense of stability and pride. Salem Five also offers a comprehensive salary and benefit package including health insurance and matching 401k plan. Qualified candidates may submit a resume and application online at salemfive.com/careers 

Banks come in all sizes. Tiny, local banks will always know their customers’ names, but lack the resources to offer a full suite of services at competitive rates. In contrast, huge corporations can leverage powerful resources, but lack commitment to community and a personal touch.

Salem Five is just the right size. With over 160 years of service to the greater Boston area, 36 local stores, and assets in excess of $5 billion, we offer a full suite of products and services at the best rates around—and, when you come into your branch, we’ll still know your name and how you take your coffee.

Through our subsidiaries, Salem Five Mortgage Company, LLC and Salem Five Insurance Agency, LLC, we meet the diverse financial needs of individual consumers, small businesses, and middle market companies throughout our region.