Salary Range: $16.00 - $16.30 per hour
Posted on
Job Responsibilities
Interacting with members via phone, written, and in-person to increase customer loyalty, customer satisfaction, member retention, and compliance; looking for world class customer service.
Job Qualifications
- High School Diploma or Equivalent
- 1 year or customer service or contact center experience
About Our Client
Our Client, a leading healthcare organization in Portland, Maine, is looking for a Provider Inquiry Representative. The person in this role will have the primary responsibility of answering incoming telephone, written and electronic correspondence inquiries from providers & related entities concerning but not limited to: benefits plan coverage, enrollment status, claims adjudication process, billing and payments for the USFHP Program and Medicare programs.