Medical Receptionist/Office Assistant at Adelante Healthcare

Medical Scheduler Representative

Adelante Healthcare is seeking a Medical Scheduler Representative (PSR) who is a motivated, self-starting individual, who can work well without direct supervision to join our company. Full- Time, salary is based upon experience. The position is for our Peoria location

Successful candidates will able to perform the following:
The incumbent will be responsible for scheduling medical evaluations to our satellite offices and obtaining medical records for our physicians. Additionally, the candidate will schedule over-the-phone interviews with doctor staff and patients, perform data entry, record-keeping, and provide excellent customer service over the phone.

Primary Responsibilities:

• Greet all patients & Visitors as they enter the office
• Ensures excellent customer service by answering multi-line phone system, with quality and efficiency
• Ability to schedule a high volume of appointment in a timely and courteous manner
• Provides exemplary customer service; treats patients and coworkers with courtesy and discretion
• Accuracy when filling out billing forms, contracts and collecting deposits
• Schedule appointments for the Hearing Provider, by entering patients personal information, to ensure that information is accurately entered into the databases
• Verifies all pertinent patient demographic information in E.H.R system, including insurance information
• Assist the Provider with the cleaning and general patient care
• Generate mailings and marketing efforts generate business
• Ordering equipment and supplies for the office to ensure day to day activities to run smoothly
• Ensuring inventory is accurate based on the database and physical inventory.
• All other duties to be assigned

Qualifications & Requirements:

• GED/ Diploma equivalent (College degree is a plus)
• Minimum 1 year office setting preferred
• Proficient in MS office systems is a plus
• Have strong written and verbal communication skills
• Excellent organizational skills
• Minimum of 1 years of customer service experience or equivalent
• Ability to think independently and demonstrate good problem-solving skills
• Must be able to multi-task while still working effectively and accurately

Compensation & Benefits:

• Paid holidays and Vacation after full time
• Competitive compensation
• Office Hours for this position are 9 am to 5 pm Monday through Friday.
  Looking to hire immediately.

Job Type: Full-time

Pay: $13.00 - $15.00 per hour

Benefits:

Health insurance

Paid time off

Schedule:

8 hour shift

Day shift

Monday to Friday

Experience:

customer service: 2 years (Preferred)

Work Location:

Multiple locations

This Company Describes Its Culture as:

Detail-oriented -- quality and precision-focused

Stable -- traditional, stable, strong processes

People-oriented -- supportive and fairness-focused

Team-oriented -- cooperative and collaborative

Adelante Healthcare offers family medicine, internal medicine and pediatrics as well as other support services intended to help you and your family be your healthiest.

Join our team of dedicated health care professionals in a collaborative, patient-focused environment – where you can apply your skills to improve the health of our patients, our communities and the environment around us.
 

At Adelante, we believe everyone should have access to high-quality healthcare. It’s why we began our organization four deacades ago, and continue to provide sustainable health care to those in need today. We are looking for professionals who share our vision to join our growing team!