Medical Assistant/Receprionist

The ideal candidate will exhibit high standards, effective communication skills and have an ability to take initiative to prioritize daily tasks. Top candidates will be able to work comfortably under pressure while multitasking in a fast paced environment. Experience working in the Healthcare industry combined with a positive attitude will ensure your success in this multifaceted, full-time position. This role requires Medical assistant and Receptionist experience as responsibilities will vary from day to day. The position requires availability at all 3 of our locations. (Kailua, Honolulu and Waipahu.)

Key Responsibilities include:

• Greeting patients and answering a high volume of calls with a friendly demeanor
• Professionally assisting staff, visitors and patients
• Maintaining confidentiality of all doctors, staff, and patient information.
• Completing accurate documentation of patients visits
• Scheduling and confirming appointments for Vein, Heart and Medispa centers
• Verifying insurance eligibility
• Entering data into a Medical EMR - (E-clinical Works)
• Processing payments and printing out daily reports
• Triaging patients and flow of the office from check-in desk to see the physician in a timely manner
• Prepping procedure and exam rooms prior to check-in time of patient’s appointments
• Efficiently communicating with insurance companies and pharmacies to coordinate necessary prior authorizations and medication refills for cardiac and vein patients
• Confidently communicating with other physician offices and faxing necessary patient documents to other physicians' offices
• Performing in-office testing such as EKG's and assisting the physician with Stress Tests on the treadmill
• Ensuring patient confidentiality in regards to patients lab results and attentiveness to all concerns and questions patients may have
• Efficiently monitoring inventory and ordering medical supplies for exam and procedure rooms

Key Results:

• Provide excellent customer service to patients, professionally assist staff and effectively multitask job duties in a timely manner.

Skills and Competencies:

• Positive attitude and enthusiasm in this fast paced environment
• ‘Team Player’ oriented and ability to work well with others
• Creative problem solving to resolve any ‘on the spot’ issues that may arise
• Resiliency to be able to occasionally assist Medical Assistants on high volume days
• Superb punctuality and time management skills to be able to fulfill tasks in a timely manner
• Strong organizational, administrative, and planning skills to help keep office operating efficiently

Minimum Qualifications:

• Personal car for frequent interoffice travel
• High school diploma or equivalent
• 2 years of experience in a healthcare facility and 1 year in an Administrative receptionist position
• 2 years of customer service experience
• Ability to move safely over uneven terrain or in confined spaces

Preferred Qualifications:

• Experience with Ultrasound Technology
• Working knowledge of medical terminology and HIPPA regulations
• Meticulous attention to detail with the ability to multitask
• Completion of a certificate program in the medical field

Job Type: Full-time

Salary: $20.00 per hour

Benefits:

• Health insurance
• Dental insurance
• Vision Insurance
• Paid time off
• Paid vacation/holidays
• 401 K
• Employee incentive programs

Medical specialties:

• Cardiology

Schedule:

• 8 hour shift
• Monday to Friday

Heart and Vein Hawaii provides consultations and in-office diagnostic testing to evaluate the cardiac and venous conditions of each patient. Dr. Sonny Wong and his team take the time to learn about patients as individuals and address their concerns with care.