Posted on
Title: Service Design Support
Location: Minneapolis (Remote Hybrid) – needs to have the ability to be onsite 2-3 days a week
Job Type: Contract
Contract Duration: 1 year
The Service Design function ensures that ATA Information Technology and Security Services (IT/IS) align with the corporate strategies for AT, ATA, and our Customer Operating Entities (OEs). The Service Design Support (SDS) role supports ensuring that all enterprise functions are represented in the development of new Services. The role will support the Service Health Monitoring, Voice Of the Customer (VOC), NPS and other Service Portfolio Management Activities. The candidate will work with the Global Service Design team ensuring Service Design processes in North America are aligned and integrated with the Global processes.
Key Responsibilities:
Key Requirements/Skills/Experience:
N-Tier Solutions Inc., an Information Technology Consulting Services, Direct-hire Placement and Professional Staffing Company. Founded and incorporated in 1999 in the state of North Carolina, our specialty is offering flexible staffing solutions in the areas of information technology to premier corporations, primarily Fortune 1000 companies.