IT Network/Server Architect

Thompson, located in the Charlotte/Matthews area, has an opening for an IT Network/Server Architect.
 

Duties include:

• Troubleshoot upgrade, and maintain server infrastructure and main network infrastructure
• Perform and test full backups of all critical systems including disaster recovery network failover
• Maintain, troubleshoot, and enhance VoIP phone systems
• Virtualize and implement new server infrastructure
• Build and maintain controller systems for switches, access points, and other networking equipment
• Optimize and maintain internet, firewall, QoS, and MPLS quality
• Resolve all level 2 or 3 helpdesk tickets not able to be resolved by the level 1 Analyst
• Model, create, and maintain all Group Policy objects
• Monitor, improve, and troubleshoot security infrastructure including Firewall, web filter, antivirus, spam filter, exchange rules, phishing simulations, web site security, SSL certificates, and encryption
• Design, Implement, and Maintain DNS, DHCP, Replication, ADFS, WAP, and other server features
• Search for vulnerabilities in all server, network, and security systems and work with IT Director to resolve issues
 

This position requires advanced technical skills in all windows server and Linux operating systems, strong understanding of networking with an emphasis on WAN and vLAN utilization. Utilize efficiency, automation, strategic modeling, and logging to identify issues, map enhancements, and implement.  Must understand how to properly troubleshoot and maintain multi-site infrastructure buildouts to ensure maximum uptime and resource utilization. Requires working and applicable knowledge of switch CLI, Putty, Wireshark, and other core networking software. Occasional travel between campuses is required (all within the Matthews/Charlotte/Fort Mill area). Position requires bachelor’s degree from a four-year college or technical school in computer science or related field and 3-5 years hands-on experience.  Knowledge of Aruba CLI, Ubiquiti hardware/software, and VPN technology preferred.
 

A valid driver’s license in the state of permanent residence, at least three years of driving with a driver’s license and clean driving record are required. All potential job candidates must pass a drug screening test and an extensive background check.

To apply: https://www.thompsoncff.org/open-positions/
 

Thompson seeks to maintain an inclusive diverse workforce.  All qualified applicants are encouraged to apply.

Thompson is a leading provider of clinical and prevention services for children and families across the Carolinas. The Charlotte, N.C.-based, nationally accredited nonprofit agency changes the lives of at-risk children and families through therapy, education and prevention-based care. Thompson has four locations specializing in clinical and behavioral treatment, developmental education and proactive care. Thompson strengthens children, families, and communities through healing, teaching, worship, and play.

Founded in 1886 as an orphanage, Thompson has since grown into a non-profit organization operating across the Carolinas, each location providing comprehensive education, treatment, and care for children (birth to 18 years) in need. Today, around 1 in 5 adolescents have a diagnosable mental health disorder. At our most intensive level, we heal children who have been severely abused and provide them with the support and services they need until they are secure in a stable and loving home. Our goal is to create a stable foundation on which children and families can learn to thrive for a lifetime.

Our mission: Thompson is called to serve children and families through healing, teaching, worship, and play.

Our vision: Thompson will lead children and families into independent and rewarding lives.

CARE Vision: Thompson will transform the narrative of our children and families through the healing power of relationships.

Locations:
Headquarters: 6800 Saint Peter’s Lane, Matthews, N.C.
Phone: 704-536-0375

Family Services Center: 769 N. Wendover Road, Charlotte, N.C.
Phone: 704-376-7180

Early Childhood Services/Child Development Center: 1645 Clanton Road, Charlotte, N.C.
Phone: 704-333-5382

Community Counseling Center: 377 Rubin Drive Suite 204, Fort Mill, S.C.
Phone: 704-376-7180

Foster Care (Western NC): 142 Airport Rd, Suite G, Arden, N.C.