IT Manager-Nextgen EMR

We have partnered with a large Healthcare provider the Chicago, IL area to provide them with an IT Manager - Nextgen EMR.

Please review the below description and if you are interested please contact:

Vahidin Topcagic at vtopcagic@relevante.biz, 314-853-6670

The IT Manager – NextGen EMR directs and manages the IT operations in support of the Ambulatory Service Lines. This individual is responsible for planning, design, development, configuration, implementation, maintenance, enhancements, upgrades, patching, and support of the NextGen EMR platform and integration with related systems and services. This manager is responsible for ensuring successful day to day IT operations and customer support for Ambulatory Practice Management, Revenue Cycle, and Clinical Service Lines. The IT Manager must be an excellent communicator, leader, and decision-maker, coordinator of critical issues, and driver of solutions who excels in a fast-paced environment and provides unparalleled support and training to the end-user base.

Responsibilities of the IT Manager - Nextgen EMR:

Strategic planning and roadmap to optimize the assigned portfolio of products and services.       
Plan, conceive, architect, design, acquire, build, adapt, implement, and deploy secure, scalable, and innovative solutions to solve complex problems.
Research, evaluate, assess feasibility with proof of concept, pilot new technologies, solutions, and delivery models to transform products and services.
Plan, define, organize, staff, execute, manage, track, control projects to achieve objectives and realize approved roadmaps and initiatives.          
Manage system and technology metadata and the full lifecycle of the assigned portfolio.    
Ensure secure, fault-tolerant, robust, reliable delivery of products and services and meet service levels.
Run, operate, manage, maintain, patch, upgrade systems, technologies, and services in the assigned portfolio.           
Plan, define, adapt, implement, deploy, and optimize processes, workflows, technologies to improve efficiency, productivity, and effectiveness of operations.  
Maintain accurate, up-to-date data in the assigned portfolio of products and services.          
Support planning, transformation, and reconfiguration of hospital facilities.       
Effectively manage vendors, contracts, and maintenance agreements for products and services in the assigned portfolio.     
Track, report, manage and optimize Service Levels for products and services in the assigned portfolio.   
Define, document, design, build, test, and operationalize disaster recovery plans and capabilities, and mitigate business continuity risk.
Define, keep up-to-date, and enforce policies, standard practices and operating procedures and ensure continuous compliance with applicable regulations and organizational policies and standards.         
Create, track, manage, report, and improve financial performance:  Business Cases, ROI, TCO, Capital Requests, Opex budget, and variance management.

Requirements of the IT Manager - Nextgen EMR:           

Bachelor of Science degree required in Computer Science, Industrial Engineering, Operations Management, or closely related field from an accredited university.
Master degree in Business Administration (MBA), Healthcare (MHA), or a technical field related to the position strongly preferred from a reputed university.
At least 5-year hands-on experience with NextGen EMR. Experience with supporting the patient journey, patient access, admitting, registration, insurance verification, scheduling, coding, billing, patient financial services, and physician practice management modules in NextGen EMR required.  
Experience with clinical application life cycle management required.
Experience with mapping business and clinical process capability to IT systems and applications.
Experience with clinical application portfolio rationalization, standardization, and transformation to a hybrid-cloud and SAAS ecosystem across multi-site health systems required.
Experience as product owner/product manager with understanding, documenting and communicating product vision, prioritizing customer needs, creating customer journey maps and optimizing workflows, building product roadmaps, backlog grooming and release planning, and delivering value utilizing Agile/Scrum methods. 
Demonstrated experience leading continuous improvement initiatives with optimizing clinical workflows and standardizing clinical practice and process to reduce clinical variation and improve clinical quality/outcomes in an acute care hospital setting. 
Proven experience leading complex decision making with a selection of enterprise-wide IT platforms and vendor solutions.
Demonstrated experience with reviewing, analyzing, and comparing product features, financials/TCO (Capex and Opex) and contract terms and conditions, scoring and ranking alternatives and options, creating program cost and schedule estimates, and presenting findings and recommendations to the executive committee.
Outstanding program management expertise with leading detailed planning, defining execution approach, selecting consulting partners for acute care EMR implementation, upgrade, and migration projects.
Extensive experience leading acute-care clinical systems transformation, EMR fit-gap analysis, workflow design, implementation, systems integration, data conversion, deployment, and rollout at a multi-site hospital system.
Experience leading post-go-live EMR stabilization and optimization phase at an acute care hospital system.
Experience with managing vendors and negotiating contracts, pricing, term and conditions, service levels. 
Experience as a System Architect desirable.  Business process reengineering, workflow optimization, and consulting experience preferred. Experience with Meditech Expanse preferred.
Experience in SDLC, ITIL process framework, Lean Six Sigma, PMI PMBOK/PMP, Agile, Scrum, Kanban 
Nextgen EMR  
CMS Quality Reporting requirements
ITSM ITIL: ServiceNow or SysAid
Jira, VersionOne, or SmartSheet  
Advanced level expertise with Excel.
Kaufman Hall Axiom budget management

Certifications for the IT Manager - Nextgen EMR:

ITIL ITSM
Lean Six Sigma
PMI PMP, Agile Scrum, Kanban

Benefits of the IT Manager - Nextgen EMR:

Health Insurance
Dental Insurance
Life Insurance

Relevante is an innovative recruiting, staffing, and consulting firm. We help our clients find the best talent for their mission-critical positions and we help candidates find rewarding and enriching careers. Our consultative approach to solving resourcing challenges for our clients is driven by our industry-specific knowledge, our strong recruiting capabilities, and our agility.

We support our clients’ goals through results-driven execution, planning, and management of accounting and technology initiatives. Relevante’s resourceful and responsive teams bring deep technology and accounting expertise, thought leadership, and business-relevant solutions to each and every partnership. Our clients appreciate our can-do attitude, value our results, and keep coming back.

Founded in 2002, we have grown through a culture of operational excellence, a passion for client satisfaction, technology innovation, and a global, collaborative workforce that embodies the future of work. Our success is built on a clear strategic direction and a shared belief in its ability to shape your business landscape and accelerate business growth.