IT Capacity Manager

Job Title: Capacity Manager
Pay Rate:  $65.22/hr.
Location: Dallas, TX 75202
Duration: 6+ Months with the possibility of extension
Schedule: Shift 1; M-F

Per manager:
. Looking for a candidate who can hit the ground running, minimal ramp up time (reason for the 10+ years)
. Ideal candidate will have a career that started in IT and has transitioned to Capacity Management or Project Management
. Top blend of skills that needs to be on the resume:
o Technical background in servers (HP, Windows, Linux, VMware), storage (HP/Cisco), infrastructure (ServiceNow, CMBD, another form of Asset Mgmt. Software)
o Planning and forecasting on projects with deadlines
o Demonstrated success with budget analysis, forecasting, and presenting to leadership

Summary
The Capacity Manager is responsible for leading the Capacity Management team, subordinates, outsourcing, and contracting partners. This person is responsible for ensuring that the requirements of capacity management are met, ensuring there is sufficient IT capacity to deliver both current and future demands. This person will require strong leadership skills in inter-company and inter-departmental groups related to capacity management and the ability to achieve results through outsourcing providers. Leading strategic planning efforts, draft policy, develop IT capacity forecasts including supporting financial projections. This person is expected to work closely with the Software Asset Manager, and other Capability leads to ensure demands and associated costs are accurately forecasted.

Key Roles & Responsibilities
. Leadership of the Capacity Management team, partners, outsourcers, and contractors
. Develops, implements, monitors, and recommends changes to capacity allocation, decommissioning and forecasting processes and procedures
. Provide forecasts that will enable Oncor to meet operational goals, including reviewing and approving strategic initiatives to meet guidelines and milestones
. Executes special projects, develops strategic plans, and forecasts results related to IT Capacity Management
. Manages the CMDB platform, ensuring it is maintained at the current version and all software entitlements are uploaded and tracked within the product
. Develops and supports operational models to ensure system reliability, scalability, and operability
. Reviews and approves IT systems configuration changes as they relate to capacity changes including areas that affect software licensing compliance
. Participate in the architecture planning runway, capability forecasts, and plans, plus performance management forecasts
. Manages vendor and outsourcing relationships based on contract requirements
. Works with vendor and outsourcing resources to improve processes and operational issues

The minimum education requirements are:
. High school diploma, GED or equivalent is required; Bachelor's degree in MIS, Statistics or Computer Science is preferred

The minimum experience requirements are:
. Ten years or more experience in IT Capacity Management or related experience is required
. Budget Management accountability support over $500k in either O&M or Project support categories

The minimum skill requirements are:
. Self-starter with strong organizational, analytical and problem-solving skills
. Advanced knowledge of Information Technology systems
. Understanding and experience with CMDB solutions
. Proven ability in producing accurate forecasts of program results that guide the efforts of others
. Advanced written and verbal communication skills
. Proven ability to articulate complex issues in both public and private forums and work with many stakeholders, both internally and externally
. Able to develop and establish goals, objectives, and visibly measure improvement results
. Possesses demonstrated leadership skills
. Ability to create strategic processes that attain high levels of precision
. Demonstrate multi-project tracking skills including requirements gathering, status updates, and adherence to schedule
. Demonstrate analytical, critical thinking and creative problem-solving skills
. Ability to govern delivery of outsourcers and other 3rd parties

Measures of Success:
. Requires minimal supervision
. Ability to lead others and achieve desired results
. Tracking and forecasting the client's IT capacity position
. Demonstrated ability to interface with external and internal partners in a professional manner
. Demonstrated skills in prioritization and multi-tasking, and success in adapting to change in a fast-paced environment
. Strives for accuracy. Identify, manage and minimize risks.

Patrick Choudhary
Recruiter
Office: (636) 812-4000, ext. 6610
E-mail: pchoudhary@roseIT.com

Founded in 1993 by Sue Bhatia, Rose International is one of the nation's leading minority- and woman-owned providers of Workforce and Technology Solutions. We serve the Fortune 500, Fortune 5,000 and Government Agencies from coast to coast in all industries.