Implementation Project Specialist

Summary:

An exciting chance to join Sentact—an established company in the rapidly growing healthcare technology field and winner of the 2020 Pittsburgh Tech Council Tech 50 Innovator of the Year Award for MedTech.  This role is an excellent opportunity to learn, grow, and develop in healthcare technology.
 

Job Description:

• Foster clients throughout implementation process of contracted software solutions.
• Manage all aspects of implementation projects from initiation to golive.
• Communicate timelines, responsibilities, and issues to project teams.
• Provide training based on implemented solutions.
• Evaluate client’s data needs and provide insights on analytics.
• Cultivate relationships with key contacts through engagement with Sentact’s accounts and support teams.
• Utilize knowledge gained from clients to inform future enhancements to products.

Requirements:

• Bachelor’s Degree Required
• Two (2) years experience working in a professional setting
• Excellent oral and written communication skills
• Organizational skills
• Ability to operate independently while being a strong team player
• Problemsolving & ability to adapt based on changing priorities
• Ability to understand a problem and outline a logical path to its resolution
• Proficiency in Microsoft Office Suite (especially Excel)

Sentact is the leader in patient engagement solutions and rounding technology. The Sentact platform automates data capture of clinical practices, the care environment, and patient feedback to orchestrate action that improves the overall care experience. Partnering with Sentact, healthcare organizations have realized significant outcomes that include increased patient and caregiver satisfaction, safety and quality improvement and reduced hospital-acquired conditions, which result in lower costs and increased revenue capture. For more information, please visit www.sentact.com.

 

OVERVIEW

Reporting to the Sales Manager, the Account Executive is primarily responsible for contracting new business within the assigned territory, working closely with Marketing to generate leads and manage the sales process.  
 

RESPONSIBILITIES

• Conduct cold calls, prospects and qualifies opportunities
• Develop pipeline of new opportunities while closing existing opportunities
• Identify and create business needs with senior executive decision makers
• Create and communicate the value of Sentact solutions with prospects and clients
• Build relationships at all levels within hospitals and healthcare organizations
• Close opportunities
• Develop a detailed territory plan
• Develop individual account strategies to effectively penetrate accounts
• Develop thorough understanding of each account's business needs
• Attend and/or assist with industry events as needed
• Differentiate Sentact by understanding and professionally articulating our business/capabilities to prospects and clients
• Maintain and regularly update the Sentact CRM tool, Zoho.com, with all activity in assigned territory

REQUIREMENTS

• Bachelor’s Degree in Business or Health Administration or other related field required
• Minimum of 3-5 years of healthcare technology sales
• Proven success articulating a corporate message over the phone and in person
• Demonstrated ability to generate new opportunities and close new business within the healthcare environment
• Proven track record of exceeding targets
• Outstanding verbal and written communication skills
• Fearless attitude, tenacious work ethic, self-starter with a competitive spirit
• Ability to work well independently while being a strong team player
• Proficiency in:
  • Microsoft Office Suite of software products
  • Sentact’s CRM tool (Zoho.com)
  • Marketing automation tools
  • Industry database (Definitive Healthcare)