Human Resources Associate

JOB DESCRIPTION
 

At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.

Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much – that’s why we’re so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them. Simply put, we want to make lives better…one interaction at a time. And to do that, we need the very best people to join us. 

KEY JOB RESPONSIBILITIES

Process and record various data related to termination and provide real time update to Payroll.
Gather information and prepare various reports for management. • Handle and process all copying and filing needs for the department.
Maintain and distribute current policy and procedure manuals and other communication. • Execute mailing, inter-shipping and courier process of HR Operations.
Serve as liaison between other HR teams and internal customers. - Inquiries - Form & Document Submission - Document Release
Handle and process office supply requisition, including but not limited to purchase order and payment facilitation.
Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties.
Perform other duties as assigned by management.

QUALIFICATIONS
Proficient with Microsoft Office software. Performance is measured by HR success metrics.
Ability to work in a multi-tasked environment.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to prioritize and organize.
Ability to work in a team fostered environment. Able to maintain highest level of confidentiality
Excellent interpersonal, written, and oral communication skills.
Work under direct supervision with very structured guidance regarding benefits, HRIS and Payroll standard processes and procedures including legal mandate. Coordinate with other HR staff for the completion of a given task.
Responsible for providing a range of organizational, administrative and Human Resource support activities.
Knowledge, understanding, and compliance with Company policies and procedures.

Work Environment
A climate controlled, contact center environment – filled with amazing people, incredible career opportunities and the occasional dance-off
Constant usage of phone and computer systems

Physical Demands
Constant sedentary work. You’ll typically be sitting for most of the time, so be sure to get up and stretch once in a while. Your circulatory system will thank you.

About Alorica:
Alorica is an equal opportunity employer and committed to diversity in its workforce. Alorica recruits qualified applicants and makes all employment-related decisions based exclusively on job-related qualifications, without regard to characteristics such as race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, or any other status protected by law.

Alorica Careers
Are you ready to obliterate the status quo?
Gone are the days of the mundane desk job. Passion starts from within, and we’re all about crafting a great space for our colleagues.

A place where you can be yourself. Where you can work hard and play hard. Where you can get involved in the community. And a place where giving back, empowering veterans through the AloriCares initiative and developing awesome people make all the difference.