HelpDesk Support Analyst

Candidate MUST be local to Metro Atlanta.

ONSITE required.
Pay: $20-24/hr - Depend upon experience level 

***Candidate with prior State Government experience will get first preference****

The support analyst assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. Works and communicates with state employees, internal customers, and/or external customers to provide information and services targeted to meet customer expectations. While the intent may be a long-term tenure, this position is subject to annual budget restrictions. The initial contract is through the end of this fiscal year and is anticipated to be renewed July 1st.

Qualifications:
•Associate's degree in a related field from an accredited college or university
•OR Two years of experience at the lower-level Help Desk Analyst 1 or position equivalent.
•Note: An equivalent combination of education and job specific experience that provided the knowledge, experience and competencies required to successfully perform the job at the level listed may be substituted on a year-over-year basis.

BUILDING WORLD CLASS AND BEST POSSIBLE SOLUTIONS TO DELIVER THE RESULTS THAT EXCEED CUSTOMER EXPECTATIONS.

Through InstantServe, Staffing and application development industry leader, we provide world-class technology staffing, infrastructure and applications solutions and other related services. Our principle objective is to conceptualize, produce and implement effective Business and IT solutions that surpass even the highest standards of quality.

Headquartered at Lancaster, Pennsylvania, USA, Our industry and market specific focus coupled with our dedication to customer satisfaction, has made us one of the most trustworthy and reliable companies in the world in our field. We deliver result oriented technology solutions with quick turn-around time that are efficient as well as cost-effective for customers across the world.

Delving on our varied expertise and domain knowledge, Instant Serve offers it’s clients a wide range of IT services. Our Primary focus, besides handling project specific work for some of the biggest companies in the world, is providing full fledged IT solutions for small and medium businesses We’ve handled the implementation of some significant IT projects for many fortune 500 companies in the world.