Help Desk Technician

As a help desk technician, you are responsible for responding to email, chat, or phone queries and offering technical support to customers using computer systems, hardware, and software.

Duties Are :
 

• Responding to queries on the phone, via email, in person, or through remote access.
• Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software.
• Training computer users.
• Training other staff on troubleshooting and diagnosing problems.
• Gaining feedback from customers to improve training methods.
• Writing and editing training manuals.
• Running reports and analyzing common complaints and problems.

Business Services ServiceMaster DAK for Your Business Our highly trained, thoroughly screened technicians are dedicated to going above and beyond your expectations. Proper maintenance of your carpet, upholstery, floors and the general clean appearance of your business makes a statement to your staff, guests and customers.