Head of Housekeeping

FINANCIAL RETURNS:
 Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget and control expenses with a focus on increased productivity.
 Maintain proper inventory levels, managing cost per room for supplies and labor (example: bed & bath linen reuse and laundry operation).
PEOPLE:
 Manage day-to-day staffing requirements, plan and assign work and establish performance and development goals for employees. Provide mentoring, coaching and regular feedback to help manage conflict and improve employee performance.
 Educate and train all employees in compliance with governmental and safety regulations. Ensure staff is properly trained and has the tools and equipment to carry out job duties.
 Promote teamwork and quality service through daily communication and coordination with other department heads.
 May assist with deep cleaning projects and/or assist housekeeping staff during high volume periods

Assist the Operations Manager in supervising the housekeeping and laundry operation to ensure product quality standards are met and optimum service is provided to hotel guests according to hotel or company business objectives. At Candlewood Suites® we want our guests to feel trusted and free to do what they want in their own space which means we need you to:
 Be down-to-earth by being straightforward and natural
 Be considerate by being respectful, perceptive and accommodating
 Be friendly by being kind, approachable and light-hearted
 Be reliable by being professional, a team player and resourceful

One global hotel company. A range of leading brands. 350,000 people in nearly 100 countries. A world of opportunity waiting to happen. For you. For your career. For your ideas and imagination. We’re proud to be accredited as an Aon Global Best Employer, but it’s you that make us who we are.

Join us and we’ll be the making of you. Your future starts here.