At Lush Popcorn, we pride ourselves on producing the highest quality gourmet popcorn. We are searching for professional, efficient, and courteous Gourmet Popcorn Associates who focus on food quality and customer satisfaction.
The Gourmet Popcorn Associate will execute recipes to make popcorn from scratch, and process orders for customers. You will also greet customers, answer questions, accept payments, clean workstations and equipment, and perform other duties to ensure that customer needs are satisfied and the shop is well-stocked and operating smoothly.
In order to be successful at Lush Popcorn, you should be organized, have a strong work ethic and high level of accuracy. You should also be responsible, attentive to customer needs, and committed to providing excellent service.
Greet customers, answer questions, make recommendations, fill orders, accept payments, and provide exceptional customer service; accurately and on time
Operate computer, scales, cash registers, gourmet popcorn equipment and other electronic devices
Balance the cash register to ensure sales reconcile
Process refunds, exchanges, coupons or gift cards
Bag, label and display finished products for shipment or sale
Follow all store policies & procedures
Ensure that store is always clean, sanitized, presentable to customers and fully stocked
Ensure that each item meets food safety and quality controls
Keep records relating to customer info, deliveries, inventory, and production of products
Process, package and ship online and wholesale orders with efficiency & accuracy
Must be able to effectively read and follow recipes
Basic math skills and ability to make correct change and balance register
Knowledge of the functions of POS/Cash register and computer skills
Customer service or Cashier experience.
Ability to handle transactions accurately and responsibly
Attention to detail
Strong communication and time management skills
Ability to stand, walk, lift heavy items, and work in a hot & fast-paced environment for extended periods
Self-starter, fast-leaner and ability to work independently or with other team members to solve problems, plan schedules, fulfill orders, and create amazing gourmet popcorn
Flexibility to work around customer demands, including early morning, night, weekend and holiday availability
Lush Popcorn is Milwaukee's Liquor-Infused popcorn company. Lush Popcorn strives to showcase the lush & unique flavors of Brew City by using the best in locally sourced, simple, natural and quality ingredients.