Front Desk Receptionist (Part time)

Position Summary
The Front Desk Receptionist’s (FDR’s) objective is to help the club increase recurring membership EFT while ensuring the highest level of service for Fit Republic members, with a focus on retention, by performing a variety of administrative and operational duties. FDR duties include greeting, assisting and directing members, guests, potential members, staff and vendors as they enter or call the gym. The FDR’s responsibilities for customer service and sales includes enrollment of new members through employee generated and company-sponsored programs, promotions and referrals. The FDA is also responsible for supporting potential members in fulfilling their fitness goals.
 

The ideal candidate demonstrates the ability to:

Be the dealership’s front-line contact with the public and represent the dealership in a professional, friendly manner at all times.
Answer and route incoming calls, take thorough messages, and provide basic information to callers.
Greet and direct showroom traffic.
Interact with all department employees.
Receive cash from customers and employees in payment of goods and services and record the amount received in an accurate manner into the computer system.
Assist office with accounting and analysis.
 

ESSENTIAL DUTIES:

Answer all incoming calls; ideally by the fourth ring with a professional friendly voice.
Communicate with callers in an efficient manner, minimizing the time they are put on hold.
Greet walk-in customers and assist customer by obtaining salesman or proper department.
Receive cash, checks and credit card payments from customers.
Issue receipts and make change accurately to customers.
Record the amount received from customers accurately on the repair order and/or counter ticket.
Maintain service files timely. (filing, purging).
Assist with accounting and analysis.
Perform other duties as assigned by management.

QUALIFICATIONS:
Retail dealership experience preferred.

Switchboard and computer experience including Microsoft Office applications (Excel, Word) and Google G Suite (Sheets, Docs) products preferred.
Ability to work well with customers and fellow coworkers and present a friendly, helpful attitude at all times.
Ability to work well with customers and fellow coworkers and present a friendly, helpful attitude at all times.
Excellent oral communication skills.
Ability to read and comprehend instructions and information.
Will be trained on dealership computer system and other office machines necessary to perform the cashiering/clerical duties.
Previous accounting / clerical experience ideal.
 

Job Type: Part-time

Salary: $33.00 /hour

Experience:

• Front Desk: 1 year (Preferred)
• customer service: 1 year (Preferred)
• hospitality: 1 year (Preferred)

Work authorization:

• United States (Preferred)

Shifts:

• Morning (Preferred)
• Evening (Preferred)

Work Location:

• One location

Communication method(s) used:

• Email
• Phone
• In person

Hours per week:

• 10-19
• 20-29

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• Achievement-oriented -- enjoys taking on challenges, even if they might fail
• Autonomous/Independent -- enjoys working with little direction
• Innovative -- prefers working in unconventional ways or on tasks that require creativity

This Job Is:

• Open to applicants under 18 years old, provided it is legally allowed for the job and location
• Open to applicants who do not have a high school diploma/GED
• A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
• A good job for someone just entering the workforce or returning to the workforce with limited experience and education
• A job for which all ages, including older job seekers, are encouraged to apply
• Open to applicants who do not have a college diploma

Schedule:

• Day shift
• Night shift

About US:

Check out one of our 30+ Fit Republic gyms and health clubs in California and Washington. With state-of-the-art clubs, our exclusive FIIT Nation™ Group Fitness Program, Hydro Massage, 30-minute circuit and more – we have something for everyone.