Friendly Telephone Receptionist

Hello!

Securus Contact Systems is NOW HIRING friendly and energetic professionals that take Customer Service to the NEXT LEVEL! We are looking for individuals that enjoy talking on the phone and who have flexible schedules. Right now, we are hiring for FULL-TIME and PART-TIME employees that will enjoy making a positive impact for our clients.

We are looking for:

-Professionals with Customer Service experience (minimum 1 year)
-Able to type at least 50 WPM
-Flexible schedules
-Available to work one weekend day per week, or every other week

-Interested Full-Time or Part-Time (Thurs-Mon)

-LOVES working with clients and customers over the phone
-Enjoys learning about new technology and is motivated by a high call volume setting

ABOUT SECURUS CONTACT SYSTEMS:

In the seems-so- distant past, businesses hired professional, friendly receptionists

who helped connect customers to a service provider or business owner.

Then there were answering machines, phone trees, or calls that went unanswered

after business hours, giving customers a reason to take their business elsewhere.

That's where Securus Contact Systems swoops in to save the day!

Securus Contact Systems provides a vital service. We hire smart, cheerful and

professional receptionists to be the real, live HUMAN answering every call to our

clients, 24/7/365.

Because of our client service commitment, the Portland Business Journal named

SCS was recently named one of Oregon's Top 100 Workplaces and we are a three-time winner of the Top 100 Fastest Growing, privately-held companies!

We are also very proud of our A+ rating with the Better Business Bureau!

SCS AGENTS MUST HAVE:

• Strong verbal and written communication skills and a keen ability to communicate with diverse audiences via phone and email.
• Customer service experience in some capacity. In the interview, be prepared to share your perspective on what makes a great customer experience.
• The ability to multitask in a technology-driven environment operating at very fast pace.
• Experience working with a high-volume of incoming requests or calls is preferred.
• Fast typing skills, at least 50 words per minute. There will be a typing test before your training start date.
• Be able to dress in business casual attire as defined in training.

*Reliable transportation, personal or public, is a MUST*

COMPENSATION:

We start agents at $14/hour with potential for incremental pay increases when you
have fabulous quality assurance results and when you consistently keep your full-
time coverage hours.

Full-time employees receive partially-funded health care benefits and paid sick
leave.

PLEASE NOTE: THIS IS NOT A MONDAY-FRIDAY JOB. YOU WILL BE EXPECTED TO
WORK AT LEAST ONE WEEKEND DAY.

CURRENTLY HIRING FOR:
VARIETY OF SHIFTS AVAILABLE M-F. We are 24/7.

**Part-time shift could lead to a full-time employment opportunity based on performance**

PLEASE RESPOND WITH RESUME AND SHORT PARAGRAPH ON WHY YOU ARE A
GREAT FIT FOR SCS!

In the seems-so- distant past, businesses hired professional, friendly receptionists

who helped connect customers to a service provider or business owner.

Then there were answering machines, phone trees, or calls that went unanswered

after business hours, giving customers a reason to take their business elsewhere.

That's where Securus Contact Systems swoops in to save the day!

Securus Contact Systems provides a vital service. We hire smart, cheerful and

professional receptionists to be the real, live HUMAN answering every call to our

clients, 24/7/365.

Because of our client service commitment, the Portland Business Journal named

SCS was recently named one of Oregon's Top 100 Workplaces and we are a three-time winner of the Top 100 Fastest Growing, privately-held companies!

We are also very proud of our A+ rating with the Better Business Bureau!