Manage outcome tracking system, manage program projects and maintain client files. Assist Program Team with reporting and documentation requirements.
Provide programmatic and administrative support:
Programmatic support includes assisting with workforce/financial workshops, events.
Coordinate and schedule appointments, meeting and follow up with clients regularly.
Manage Financial Clinic task effectively, ensuring work is completed within specified time and quality.
Conduct Intakes for new clients.
Coordinate community outreach meetings/workshops.
Administrative support shall include tracking & reporting ETO databases, completing reports and keeping files up to date.
Assist in managing the worker pool, the employment board and other job placement activities.
Assist clients in applying for appropriate benefits, tax preparation services and advocate on their behalf with other benefits agencies.
Provide basic information and referrals for clients.
Respond to general workforce and Financial Clinic program inquiries and handle phone and email correspondence.
Serves as the gatekeeper to the workforce and Financial Clinic programs and relates effectively to the public and the staff in a positive and professional manner.
Interface with the RDC staff of other programs in order to ensure that our clients are receiving the appropriate services and information in a timely manner.
Assist clients with researching career paths and finding job openings.
Identify specific skills required for employment.
Identify training to help clients obtain specific skills to qualify for a career job.
Assist clients with job applications and interview preparation processes.
Assist the Talent Development Coach position within the Financial Clinic and other tasks related to Workforce.
Perform all other duties as assigned by the Executive Director & Financial Clinic Director.
Skills, Knowledge & Abilities:
1. Three (3) years of work experience in an office or administrative supportive service position required.
2. Strong organizational and interpersonal skills and ability to work with a team.
3. Some case management experience with a social services agency is a plus.
4. Computer skills including Microsoft Office applications (Word, Excel, Publisher, Outlook, and Access (especially data entry).
5. Strong verbal and written communication skills.
6. Interface with the staff of the in order to ensure that our clients are receiving the appropriated services and information.
7. A self-starter who takes initiative and who is flexible.
8. Enjoy working with and for a diverse community, with strong interpersonal skills.
9. Multi-task oriented; professional, dependable, respectful and patient.
10. Preferably live in the City of Milwaukee.
What Our Organization Offers:
RDC is a unique organization with strong partnerships and a dedicated staff. RDC has a strong track record of successfully attracting new industries to Milwaukee’s northeast side and creating jobs and providing financial literacy for City of Milwaukee residents. By focusing on all aspects of community/economic development, RDC has been able to achieve positive results in a short period of time. Our overall objectives are to build neighborhood assets and improve the quality of life in the Riverworks Center and adjacent Neighborhoods by making these areas a place where people want to live, work, shop and do business.
Riverworks Development Corporation is an equal opportunity employer.
Salary: Commensurate with experience, good benefits package Availability: Position is open until filled
Please Fax, Mail or Email resume, cover letter, references, and salary history to:
526 E. Concordia Avenue
Milwaukee, WI 53212
Fax: (414) 906.9646
Organization: Riverworks Development Corporation (RDC) is a dynamic and growing nonprofit community economic development corporation that envisions a vibrant and diverse community of residents, businesses, and stakeholders who jointly create and maintain a prosperous neighborhood and quality of life. Riverworks Development Corporation drives social and economic development by aligning residents and businesses with specialized resources that strengthen Harambee, Riverwest and surrounding communities.
Background: RDC is committed to developing a housing strategy which provides a supportive and resource-rich environment where low and middle-income families enjoy the benefits of housing stability. This is accomplished through data-driven strategies that provide quality, integrated services to residents pursuing homeownership and wealth building, and also by helping existing homeowners stay in their homes and benefit from emerging market trends. This position will directly support RDC’s’ goal to serve as a resource, coordinator and strategist for the rapidly changing housing ecosystem in the Harambee and Riverwest neighborhoods. This position reports directly to the Executive Director