Finance

• Answering inbound calls from existing and new plan participants, employers, and third party specialists
• Providing technical support navigating web platform
• Guiding external customers through the propriety web-based Software System
• Help clients through password resets.
• Provide general account information and educate participants on questions and available options related to contributions, withdrawals and product information
• Process distributions, loans and general account changes upon direction from participant as allowed by plan provisions
• Assist participants through the navigation of the automated voice response system and participant website
• Submit requests for research and follow-up if needed after the initial call. May be required to make outbound calls if necessary
• Review, comprehend and implement all new communication regarding plan updates and changes
• Attend meetings and coaching sessions as required

The DISYS Mission:
DISYS is dedicated to being “the go-to global talent productivity partner, by focusing on [its] core staffing expertise and creating innovative business solutions built on automation.”

DISYS at a Glance:

• Incorporated in 1994
• Certified Minority Business Enterprise (MBE)
• More than 3500 employees
• ISO 27001, ISO 9001 and ITIL Quality Assurance Programs
• Hybrid on-site, nearshore and offshore service models
• Global Delivery Centers Across the World

Core Services:

• Staff Augmentation
• Application Development
• Business Intelligence Services
• Cloud Enablement
• Enterprise Resource Planning (ERP)
• Infrastructure Support Services (ISS)
• Automated Testing Solutions
• Process Automation

Digital Intelligence Systems, LLC (DISYS) is a global staffing, IT consulting & managed services firm with more than 33 offices worldwide. Within these offices, DISYS employs industry problem solvers who have the expertise to understand industry staffing issues but also possess the knowledge to locate inefficiencies, design and implement game-changing automation and other IT service offerings. Whether it is bridging or replacing legacy systems, moving an enterprise to the cloud, creating automated technology to streamline compliance or turning raw data into actionable information, DISYS is dedicated to enabling its clients to work smarter and more efficiently even in the smallest, most mundane of business tasks.

For nearly 25 years, DISYS has served global industries such as information technology, banking, financial services, insurance, healthcare and life sciences and a multitude of government, retail, manufacturing and transportation clients. Within these industries, DISYS has imagined, designed and implemented technologies that solve IT problems that prohibit growth and impact an organization’s bottom line.

Incorporated in 1994, DISYS continually builds on the strategic vision of its CEO and Founder, Mahfuz Ahmed. His disciplined approach is firmly planted in the strategic study of data-driven analytics and business planning.