Field Support Service

No cubicles here - if you like to work outside independently with your hands, Banko Overhead Doors has a career waiting for you. Work independently in the field where you are needed and on projects needed by the installation team. Whether it is garage door opener installation, site readiness, warranty resolution and/or product delivery, your ability to pivot and help as needed through the organization will be key. If you are mechanically and technically inclined, this is a perfect job for you. We provide vehicles and have an excellent benefits program.

EXPERIENCE AND EDUCATION:

• Relevant proven prior experience in a related field of garage door and opener service, construction, framing, HVAC, or related field preferred

• Must have ability to pivot at a moment’s notice to assist where needed

• High School Education

• Associate or bachelor’s degree would be a plus

COMPETENCIES AND SKILL SET:

• Ability to troubleshoot and think independently

• Ability to move or lift 90 plus pounds

• Ability to read and understand directions and instructions

• Mechanically inclined

• Comfortable with face-to-face customer interaction

• Strong communication skills

• Ability to communicate with homeowners, builders, and other trades professionally

• Flexible Style (“do whatever it takes” approach).

• Aptitude for problem solving; ability to determine solutions for customers.

RESPONSIBILITIES:

• Work with installers on projects

• Site readiness

• Quality Control reviews

• Product delivery

• Warranty work

• Responsible for safe driving of company vehicles.

• Responsible for safe work site, equipment, and truck

• Assists in customer service issues in the garage door department

• Reviews work orders for accuracy and completeness before departing to job site

• Installs garage door openers and associated components

• Other duties as assigned

OTHER:

• Valid driver’s license with clean driving record (3 years history minimum)

• Ability to work a full-time schedule

• Ability to successfully pass background check

Banko Overhead Doors has been serving West Central Florida since 1984, providing residential and commercial garage door products and services in Hillsborough, Pinellas, Manatee, Sarasota, Pasco, Polk, Orange and Hernando Counties. We pride ourselves on quickly and expertly meeting your garage door needs, offering reliable guidance and recommendations that always reflect what’s best for you and your home or business. It’s this service approach and philosophy that have kept us going strong for more than three decades, and we would welcome the opportunity to provide a garage door or garage door opener solution for your home or business.