Event Specialist

Job Summary:

Event Specialists (ES) will schedule and book events.  The ES will work to exceed guests' expectations and ensure satisfaction, through the entire event process; including coordination of the check-in process, supervision of the event staff and finalization.  The ES will assist in the training of other event staff and perform their functions when necessary. ES will also participate in special events and promotions. 

Duties & Responsibilities:

• Respond to incoming inquiries, providing all relevant event information
• Schedule, book and confirm parties and events.
• Input and maintain all event details in POS system
• Coordinate with vendors and event staff all details prior, during, and after events.
• Greet and check-in groups and parties.
• Assist with management of inventory and supplies
• Supervise Event Hosts
• Deliver exceptional customer service throughout process
• Assist with promotion efforts as required by Event Manager

Qualifications:

• Availability to work nights and weekends
• Must be 18 years or older
• Minimum one (1) year experience in hospitality industry; events preferred
• Basic computer skills necessary (MS Word, Excel and e-mail)
• Ability to communicate clearly and effectively
• Friendly, energetic, and outgoing
• Self-motivated and hard working
• Ability to manage stressful and challenging situations
• Comfortable working in a dynamic environment.
• Excellent time management and prioritization skills
• Organized and detail-oriented.
• Passionate about providing great customer service

As the world's first indoor trampoline park, we're the inventors of "fun fitness." We provide awesome, healthy fun for all ages and the perfect venue for birthday parties, group outings, field trips, and much more. Even though we're the originators of wall-to-wall aerial action, we never stand still. We're always working to invent epic new ways to play, gather, and compete. People need to play. It's beneficial to mind and body. Suspended in mid-air or in the heat of competition, nothing matters but the moment. This is the joy of play. People always leave our park feeling better than when they entered.

If you love to stay active and are usually smiling, come work with us! At Sky Zone, you're not just an employee, but an essential team member who facilitates fun for our guests while enjoying yourself along the way.