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Position: Desktop Support Specialist
Duration: 6 Months (with possible extension)
Location: Sacramento, CA 95811
Job Description:
*) Associate Degree in CIS preferred. A+ Certification required. Certifications in HP and Dell preferred. Travel will be requested if needed.
*) Knowledge and troubleshooting experience of Microsoft products (Outlook, Excel, Word etc).
*) Experience with a ticketing system will be a plus.
*) Worked on Desktop refreshes to Win 7 or later versions.
*) Knowledge of VPN and wireless connectivity trouble shooting.
*) Printer trouble shooting
*) Ability to multi-task.
*) Ability to execute and interpret hardware diagnostics and network troubleshooting
*) Remotely Assist Customers by troubleshooting and resolving problems
Founded in 2000, DatamanUSA, LLC is a leader in providing comprehensive On-Call IT Services that include Project Management, Software Development, Integration, Management Consulting, Managed Services and Technical Staffing for both commercial and government organizations. During the last 18 years, over 1,000 DatamanUSA associates have aided our clients in the deployment of successful diverse Information Technology solutions.
DatamanUSA has the extensive, broad-based technical expertise required to deliver rapid solutions that are practical and customized for each application including the multi-platform (client/server and web) software applications, databases, systems support, such as Systems Development, Enterprise Architecture, IT Product, Project Management, Processes and Tools support and Infrastructure (server, application hosting etc.) support. DatamanUSA continues to keep abreast of latest technology trends and methodologies and has successfully continued to provide state-of- the-art services to our customers.