Customer Service Representative

Customer Service Representative - Orlando, Florida

Healthcare supplier seeks a motivated individual who will provide excellent customer service. Become familiar with company history, the product lines, client base and healthcare products supply chain.
 
The ideal candidate will:

• Easily relay product features and benefits to clients
• Process and track client orders
• Follow up with customer inquiries in a timely fashion and document in the CRM
• Retrieve shipping and tracking information from various suppliers and log
• Support sales by providing information to sales staff and customers whenever required
• Ability to utilize multiple platforms while using multiple screens at a time (different portals, the warehouse, drop-ship from various venders)
• Accurately enter and retrieve data in CRM

• Call center experience is a plus
• CRM experience
• Proficient in Microsoft products including Excel
• Excellent verbal and writing skills

ATRIA Consulting, LLC is a Woman-owned Business Enterprise (WBE) Staffing and Solutions company certified by Women’s Business Enterprise National Council (WBENC), New York Empire State Development, New York City, and New Jersey.  ATRIA Consulting, LLC is an Equal Opportunity Employer.