Customer Service Representative

Type: Fulltime (40 hours / week) contract

Length: 12+ months

Pay: $17.00 / HR

Responsibilities for this Customer Service Representative job include, but are not limited to:

• Listen to client needs and advise on products and services to support our clients through life events and moments that matter.
• Anticipate and resolve client concerns with the goal of exceeding each client’s expectations, no matter how large or small the request.
• Inbound client service contact center that requires sitting and taking calls for the entire shift, with structured breaks.
• Adhere to schedules that ensure our clients have every opportunity to connect with a client service professional in their moments that matter

Qualifications for this Customer Service Representative job:

• 1+ years of experience in the Banking/Financial industry
• 1+ years of experience working in a client service call center
• Displays passion, integrity, commitment and drive to deliver a positive, differentiated service that improves our client’s financial lives
• Fully understands how life events can impact a client’s financial situation and is prepared to actively advise solutions and analyze/resolve complex client problems through creative solutions
• Has a commitment to excellent attendance and proven reliability and can work the agreed upon schedule

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Adecco will consider qualified applicants with arrest and conviction records for employment