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Job Description
We are a seeking a self-motivated Computer Repair Technician with a positive attitude and strong troubleshooting skills to join our growing team of skilled technicians at our repair facility in Rogers, AR. This individual must have a solid work ethic and a passion for technology.
Summary of Duties and Responsibilities:
Reports to Lead Technician and mainly responsible for the repair of computer hardware and software systems in a high production environment.
Primary Duties and Responsibilities:
● Strong punctuality and attendance are required.
● Repair laptops, desktops, and tablets to factory specifications.
● Operates within standard operating procedures. (SOPs)
● Identifies and procures the hardware and software needed to satisfy repairs.
● Meet production goals and deadlines.
● Document and keep detailed records of all work performed.
● Provides updates, status and completion information to Team Lead.
● Working in a clean orderly manner is necessary (neat & organized workstation)
● Work with teammates to complete other non-technical tasks/special assignments as needed.
● Performs all other duties as assigned by Team Lead.
Education, Work Experience and Specialized Skills/Knowledge:
· High school diploma or equivalent required.
· Prior work experience in computer hardware/software installation and troubleshooting preferred.
· Troubleshooting hardware and software issues is a must.
Requirements
Must be able to pass a background check and drug test. Must be able to multitask and communicate clearly. Must be able to lift up 25lbs, kneel and bend while lifting.
goTRG is a leader in the implementation and execution of Omni-Channel and Supply Chain solutions. Our innovative R1 technology powers every touch, movement and decision for the world's largest companies resulting in superior net margins, controls and sell-through.
A fully managed goTRG solution delivers the smartest choices for every touch, movement and price decision for some of the world's largest companies while reducing their environmental footprint.