Computer Repair Technician

Job Description

We are a seeking a self-motivated Computer Repair Technician with a positive attitude and strong troubleshooting skills to join our growing team of skilled technicians at our repair facility in Rogers, AR. This individual must have a solid work ethic and a passion for technology.

Summary of Duties and Responsibilities:

Reports to Lead Technician and mainly responsible for the repair of computer hardware and software systems in a high production environment.

Primary Duties and Responsibilities:

● Strong punctuality and attendance are required.

● Repair laptops, desktops, and tablets to factory specifications.

● Operates within standard operating procedures. (SOPs)

● Identifies and procures the hardware and software needed to satisfy repairs.

● Meet production goals and deadlines.

● Document and keep detailed records of all work performed.

● Provides updates, status and completion information to Team Lead.

● Working in a clean orderly manner is necessary (neat & organized workstation)

● Work with teammates to complete other non-technical tasks/special assignments as needed.

● Performs all other duties as assigned by Team Lead.

Education, Work Experience and Specialized Skills/Knowledge:

· High school diploma or equivalent required.

· Prior work experience in computer hardware/software installation and troubleshooting preferred.

· Troubleshooting hardware and software issues is a must.

Requirements

Must be able to pass a background check and drug test. Must be able to multitask and communicate clearly. Must be able to lift up 25lbs, kneel and bend while lifting.

goTRG is a leader in the implementation and execution of Omni-Channel and Supply Chain solutions. Our innovative R1 technology powers every touch, movement and decision for the world's largest companies resulting in superior net margins, controls and sell-through.

A fully managed goTRG solution delivers the smartest choices for every touch, movement and price decision for some of the world's largest companies while reducing their environmental footprint.