Communications Assistant

Communications Assistant
Our company is seeking a Communications Assistant to help ensure clear communication of our company’s message across all channels. In this role, a successful candidate should be a great communicator with strong organizational abilities.

Responsibilities

• Create an authentic, engaging, and genuine experience for potential and current clients.
• Greet guests warmly, provide guidance and general information and how we are transforming the market.
• Know all aspects of company offers, including all daily activities, services, and events.
• Assist in marketing organization and planning, customer appreciation, and industry outreach events.
• Monitor and evaluate service and satisfaction trends, evaluate and address problems, and make improvements accordingly.
• Track projects and campaign exposure.
• Facilitate effective internal communications.
• Provide excellent customer service to every customer.
• Handle confidential customer information appropriately and treat it sensitively.
• Preserve customer data for both current and new customers.
• Be polite, comprehensive, and efficient when handling requests and complaints.
• Demonstrate timely monitoring and follow-up of customer requests and commitments.

Requirements

• Positive attitude and enthusiasm for being part of a great team!
• Sociable and outgoing; willing to wear multiple hats and work on all kinds of projects.
• Winning mentality and a team player.
• 1 or more years of professional experience.
• Creative and able to think outside the box.
• Keep an energetic and fun attitude at all times.
• Highly organized and detail-oriented.
• Excellent interpersonal skills, always looking for new ways to add value to the customer.
• Team player who can take direction and show initiative as appropriate.
• Results-oriented, with the ability to manage multiple projects simultaneously and expeditiously.

Company Description:

As a company we create the best possible foundations to make brand loyalty happen. We pride ourselves on delivering a service that is enticing and memorable. All our relationships are built upon trust and a mutual understanding of the marketplace. No matter how diverse an idea is, we will sit down and talk it out until we fully understand your vision.