Collections Agent

Job Summary

~2-month employment contract!
 

• This company offers an awesome working environment with a newly renovated office and progressive approach with awesome office culture. Everyone who interviews at this company falls in love! 
• There is an immediate need to get caught up on customers that are past due.
• This position is NOT hard collections... it is more of a conversation with customers who are slightly behind to try and find solutions and discuss options. 
• Heavy outbound calling. 
• The position offers a quick training session thus needs someone with experience that can dive right in.
• Must have strong typing/data entry skills.

If you enjoy speaking with people from all over the country and can turn a regular conversation into revenue for the company, we might have the perfect job for you. As collections agent, you answer execute outgoing calls and work with customers to details a payments plan on defaulting loans. A collections representative must be passionate about what our company has to offer and truly believe in the vision we sell. This excitement must come through on every call to guarantee that customers enjoy speaking to you because you provide them peaceful payment solutions. 

Job Responsibilities

' Detail payment options by using a prepared script to reference important parts of what the company offers.
' Go off-script when necessary to build a relationship with customers or answer any questions they have not addressed in the script.
' Advise current customers by answering questions and addressing concerns about purchased products.
' Update database with new information every time a customer calls, and back up data regularly to protect sensitive customer information.
' Complete forms and record logs to create accurate, detailed files for each customer
' Follow organization standards to maintain quality service and guarantee customers receive exceptional service.
' Boost morale in the office by encouraging other collections representatives and adopting a team mentality
' Report any necessary changes to equipment or processes that will boost productivity and efficiency and cut back on wasted costs

Job Qualifications

Required

' High school diploma or equivalent
' Prior telephone collections/sales experience
' Able to pass a background check and drug screening

Preferred

• ' Professional appearance
  ' Well organized and great attention to detail

Company Description:

LINQM was developed with the idea of “linqing” exceptional companies with top qualified professionals through a modern approach.

• The LINQM team focuses on creating a long-term partnership with our clients. We work closely to learn important factors beyond compensation, including culture and benefits.
• A number of our clients have made the top 10 on lists such as Best Places to Work and Fastest-Growing Private Companies.
• This allows us to strongly believe in the incredible opportunity we are presenting both active and passive job seekers.
• At LINQM we are focused and detailed.
• It’s engraved in our company culture that we find the right professional and never wait for them to find us.
• LINQM’S Methodology: LINQM strives to target all potential employees.
• We are unconventional in that we use a modern approach to speak with all potentials currently holding a similar role, regardless if they are advertised as seeking a new opportunity.
• New web based platforms and applications have created an opportunity to reach larger audiences quickly and effectively.
• Time is money and our methods require extensive conversations with potential employees to ensure we only submit top-notch professionals with proper expectations.