Cloud Network Engineer

Large multi-state bank group is looking for a Cloud Network Engineer. This person can work out of any branch in AZ, CO, ID, MT, NV, UT, WA, or WY, eventually working remote. The primary responsibility is to lead the design, deployment, management and support of the company’s public cloud and virtual networking environment. Responsibilities include participating in the architecture and design, installation, and deployment of cloud and virtual networking components.

This role’s secondary responsibility is to participate and drive the design, deployment, management, and support of the Datacenter switching, load balancing, WAN, and SDN/virtualized infrastructure.

Network Engineer provides focus on vendor management, evaluating product roadmaps and planning for key changes to ensure the company maintains proactive capacity plans to support continued growth. The Network Engineer supports the team manager by directing system admins, from time to time, so that the admins regularly, consistently, and proactively perform appropriate monitoring, maintenance, support, and optimization of Network systems and services to meet established business needs. Additionally, the Network Engineer serves as an intermediary point of escalation for admins, to help resolve support challenges and propose new solutions or procedures as necessary to meet emerging business needs and support the success of appropriate projects. Network Engineer operates with an advanced degree of autonomy and self-direction, such as bringing concise technical problem statements to the team manager and colleagues to initiate proactive changes, perform design reviews, and otherwise.

Duties and Responsibilities

1. Network / Systems Engineering

• Provide high-level customer support at 2nd line / 3rd line level to internal and indirectly to external service users
• Subject Matter Expert in public and private cloud networking WAN management, core switching, load balancing, Azure and Cisco UCS networking
• Training and guidance to other team members and advisory to management on public/private cloud SDN, load balancing.
• Technical support on various Cloud and SAAS products and services
• Work with IT management to manage suppliers and ensure incident resolution is in line with established SLAs
• Troubleshoot customer issues with the goal of providing a resolution on first touch.
• Collaborate with IT architecture and engineering functions, including data center and information security teams to better understand and meet networking and connectivity needs of Divisions, through service and process improvements.
• Support overall IT governance policies such as Change and Incident management, including directing and mentoring Network Admins to do the same.
• Create configuration, deployment guideline and standards, ensure admins adhere to and indorse GBCI Network standards.
• Report service quality, bandwidth, latency, system capacity, licensing, and uptime metrics
• Report on and drive resolution for issues related to standards and process inefficiencies and other opportunities for continual improvement.

 

2. Service Delivery and Project Support

• Adhere to information security policies and promote information security within IT and among the banks. Support and promote the use of ITIL governance processes, including incident, problem, change, release, and configuration management. Participate and contribute in identifying standards, tools, and methods that IT should follow for proper internal control and governance processes.
• Identify, recommend, and coordinate process improvements within and across related departments to increase efficiency and improve service delivery.

 

 

3. Escalated Incident Support

• Respond to escalated support needs such as complex or major incident resolution and broad scale change requests for Network systems and services.
• Collaborative troubleshooting with other teams including port/protocol diagnostics, metrics and log review for networking clients and devices.

 

Why you want this corporate career opportunity:

• Medical, dental, and vision coverage
• Flexible medical & dependent care spending account
• Fertility, pregnancy & family support program
• Group & Voluntary Life and AD&D Insurance
• Health Savings Account
• Long term care coverage
• Discounts on banking products & services
• 401(k) retirement savings plan with immediate vesting, employer contributions, and profit sharing
• Perks at Work program – exclusive discounts on top brands and products for employees
• Tuition reimbursement for college courses
• Health Rewards Program
• Generous Paid Time Off

 

Candidates must have a bachelor’s degree in Computer Science or related degree plus 5 years of related work experience. Candidate must have experience in providing SME level support for Cloud, Datacenter, WAN connectivity as well as experience designing, configuring, and managing Azure and / or AWS network environment. Network Engineer must also be able to configure and deploy Aruba, Avaya, Cisco, MS, Palo Alto, VMware network equipment, experience configuring and managing BGP, DNS, SHCP, OSPF, SSL Certifications, syslog, SMTP, as well as experience configuring, deploying, managing F5 and / or Citrix Netscaler ADC environments.

 

This is a full time, long term, direct hire position. Salary is based on experience plus geographic location and cost of living. Candidates must be authorized to work in the US, no sponsorship is provided. As always, there is never a fee to you for LC’s Professional Search Services.

Company Description:

LC Staffing is Montana’s leading homegrown staffing and workforce solutions provider. With three offices across the state, 35+ years in business and a deep network of talent and employers, we bring resources, innovation and excellence to our work every day. And that’s how we keep Montana people and businesses hard at work all year long.

Our start was a humble one, providing labor to the timber industry. Like Montana, we have grown tremendously over the last three decades. We’ve expanded our capabilities and reach to serve the changing talent needs of employers and career goals of workers.

Through all the growth and change, LC Staffing has always remained committed its purpose: moving people forward by bringing talent and business together.