Clean Beauty Expert

Clean Beauty Expert - Part Time: San Francisco
 

Position Summary: Our Credo stores offer clients the largest selection of safe, non-toxic beauty products.  Credo’s mission is to change the way people think about the products they put on their bodies. Credo’s in-store Experts are informed, passionate advocates for clean beauty and provide exceptional in store customer service. 

Team members are responsible for educating & selling over 100 brands to our clients. Through one-on-one personal attention; clean swap consultations, mini facials, wax services, & color consultations, we work closely with all clients to ensure satisfaction. We work cohesively in a beautiful retail environment supporting creativity & inspiration. Our professional setting offers our clientele an extraordinary shopping experience & our staff a welcoming place to work.
 

Job Responsibilities: 

• Meet sales goals by educating clients on various brands and products we carry as well as providing services
• Offer mini facials, makeup applications and clean swaps to inspire sales and future repeat business
• Ensure high levels of customer satisfaction through excellent service
• Take part in training & education classes as well as in store events.
• Understand ingredients and their efficacy as well as keeping up with trends in the industry
• Maintain outstanding store condition and visual merchandizing standards by supporting in daily cleaning, maintaining stock as well as presentations.
• Assist in putting away shipments weekly as well as maintaining testers throughout the store
• Effectively communicate with peers, store manager, customers and in store representatives from our Brands
• Handle customer issues that come up in a professional manner and keeping the client happy
• Open and close the store to standards and maintain throughout the day
• Following company policy and guidelines
• Additional store duties as needed

Requirements: 

• Experience as selling professional; retail, makeup and/or Spa
• Excellent communication and interpersonal skills
• Demonstrates a passion for guest service and a competency for selling.
• Able to work flexible days/nights/hours, weekends and holidays
• Ability to troubleshoot.
• Lift and carry 50 pounds; bend and stretch to stock shelves
• Work in a retail store with a “scent-filled” environment
• Handle and apply cosmetic products to clients
• Some travel time may be required
• Move around in the back-store rooms/offices
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships.
• Being able to stand for long periods of time
• This is a retail position, so your physical presence is required

Our mission has always been to change our industry for the better. Beauty is one of the least regulated consumer categories. It is legal for companies to use chemicals known to be harmful, or that have never been evaluated for safety. Add to that the materials that are unsustainable or misleading, and there is a lot of opportunity for improvement. Credo's passion to change business-as-usual led us to define clean, and establish the highest standards in beauty retail. We are dedicated to inclusivity, transparency and education. (And of course fun. It is still beauty, after all.)