Collaborate with project managers and project sponsors to determine project scope and vision.
Clearly identify project stakeholders and establish user classes, as well as their characteristics.
Conduct interviews to gather user requirements through workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.
Identify and establish the scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics.
Work with stakeholders and the project team to prioritize collected requirements.
Research, review, and analyze the effectiveness and efficiency of existing requirements gathering processes and develop strategies for enhancing or further leveraging these processes.
Acquisition and Deployment
Assist in conducting research on software and hardware products to meet agreed-upon requirements and to support purchasing efforts.
Participate in the QA of purchased solutions to ensure that the features and functions have been enabled and optimized.
Participate in the selection of any requirements documentation software solutions that the organization may opt to use.
Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.
Develop and utilize standard templates to accurately and concisely write requirements specifications.
Translate conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers/the project team.
Where applicable, develop prototypes of interfaces and attributes based on the user requirements.
Create process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.
Develop and conduct peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted.
Assist with the interpretation of user requirements into feasible options and communicate these back to the business stakeholders.
Manage and track the status of requirements throughout the project lifecycle; enforce and redefine as necessary.
Communicate changes, enhancements, and modifications of business requirements – verbally or through written documentation – to project managers, sponsors, and other stakeholders so that issues and solutions are understood.
Provide guidance and/or instruction to junior staff members.
Formal Education and Certification
College diploma or university degree in the field of business administration, computer science, finance, or information systems and two to five years of related work experience.
Knowledge and Experience
Demonstrated knowledge of the organization’s core business process and operations.
Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development.
Experience in overseeing the design, development, and implementation of software and hardware solutions, systems, or products.
Ability to create systematic and consistent requirements specifications in both technical and user-friendly language.
Ability to apply statistical and other research methods into systems, issues, and products as required.
Clear understanding of product management and market placement.
Demonstrated project management skills and project management software skills, including planning, organizing, and managing resources.
Understanding of application development and software development life cycle concepts.
Working knowledge of network and PC operating systems
Working knowledge of current network hardware, protocols, and standards.
Extensive experience with the organization’s core software applications, including SalesForce, ERP, SAP, PeopleSoft, ServiceNow, MS Office
Excellent understanding of the organization’s goals and objectives.
Ability to exercise independent judgment and take action on it.
Excellent analytical, mathematical, and creative problem-solving skills.
Excellent listening, interpersonal, written, and oral communication skills.
Logical and efficient, with keen attention to detail.
Highly self-motivated and directed.
Ability to effectively prioritize and execute tasks while under pressure.
Strong customer service orientation.
Experience working in a team-oriented, collaborative environment.
Occasional evening and weekend work to meet deadlines.
Sitting for extended periods of time.
Dexterity of hands and fingers to operate a computer keyboard or mouse, and to handle other computer components.
Lifting and transporting of moderately heavy objects, such as computers and peripherals.
Must have performed process mapping for two (2) Information Technology projects for public-sector, preferably health or human services programs
Must have performed documentation of business-technology solution architecture, technology/data integration or solution implementation for two (2) discrete Information Technology projects.
Must have performed at least two (2) discrete projects in the past three (3) years in providing hands-on, outcome-based, transformational work on functional and non-functional requirements elicitation and documentation for public-sector, preferably health and human services agency
Kindred Communications is boutique direct-hire placement headhunting firm with a focus on diversity and inclusion tech placement. We strive to diversify the workforce once placement at a time.