Bilingual Front Desk Receptionist

Chinese Mutual Aid Association (CMAA) is seeking a mission driven and detail-oriented home care aide. Homecare Aide’s priority is to take care of the senior clients in their homes. Pre-service and in-service training will be required for employment. Homecare aides report directly to the homemaker program supervisor.

Essential Functions & Responsibilities

• Able to work from 4pm-8pm Monday to Thursday and 4pm-7pm Friday
• Greets and directs clients to appropriate programs/staff members
• Answers incoming calls and screens & directs to appropriate programs/staff members
• Takes messages from callers and visitors
• Data entry for different departments
• Maintains and monitors office/janitorial supplies
• Provides general administrative and clerical support
• Handles incoming and outgoing mail
• Monitors visitors access and maintains security awareness
• Manages checks & cash received and prepares for deposit
• Performs other duties as assigned by the supervisor and department leaders

Qualifications

• High school diploma preferred
• Knowledge of administrative and clerical procedures
• Knowledge of computer and data entry is required
• Bilingual preferred in Cantonese/Mandarin & English desired while other dialects is a plus
• Verbal and written communication skills
• Customer service orientation, initiative, reliability
• Attention to detail
• Ability to deal with multiple people at one time
• Coach ability

Chinese Mutual Aid Association provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training