Back Office Assistant

We are looking for a Back Office Assistant to join our team!

Why this position is important to us:

• It serves as the backbone of in-store daily operations
• Our experience sets us apart from competitors
• Everyone on our team must be a rhino!

Responsibilities:

• Shipping and receiving inventory
• Oversees inventory control at the store level
• Special orders
• Vendor relationship management
• Assists store team with merchandise questions and customer orders

What will make you successful:

• Ability to maintain composure in high pressure, fast-paced environment
• Good listener and communicator
• Organized and good at multi-tasking
• Comfortable at handling phone calls and in person correspondence
• Professional and welcoming presentation
• Demonstrates attention to detail and has a sense of urgency
• A passion for the jewelry industry

Requirements:

• Previous customer service experience
• Experience in a luxury retail environment preferred

Diamonds Direct, founded in 1995 is headquartered in Charlotte, North Carolina and has one of the nation’s largest selections of fine jewelry and diamonds at the lowest prices guaranteed anywhere in the United States. While traditional jewelers buy diamonds through wholesalers and brokers, Diamonds Direct, has an office inside the world diamond exchange in Tel Aviv, Israel. By cutting out all middlemen and maintaining involvement in the entire diamond process, Diamonds Direct can provide tremendous value to the end customer. Today, Diamonds Direct is one of America's largest and most successful jewelry companies with 15 locations in the U.S. Each location offers loose and mounted diamonds, a multitude of engagement ring mountings by America's top designers, diamond and gemstone fashion jewelry, wedding bands, pearls and much more. Diamonds Direct backs their products with industry leading guarantees and warranties, including their unprecedented 110% lifetime upgrade. Diamonds Direct is a socially responsible company that thinks globally and acts locally. The company ensures all diamonds are ethically sourced via the Kimberley Process and is responsible for hundreds of thousands of dollars raised for local philanthropies and cultural organizations that are critical to the communities Diamonds Direct calls home.