Administrative Assistant

Job Summary

One of the main goals of our company is to keep our team of hardworking professionals happy and motivated. That's why we need you, a personable, enthusiastic administrative assistant who is flexible and committed to working hard. You will work hand-in-hand with our upper management to organize, improve and implement internal processes and client databases. Offer support as needed, including (but not limited to) managing calendars, scheduling meetings, answering phones and taking detailed messages and meeting notes.  You will also be challenged by the high-energy environment where you will be a key support to our leadership. If you want to play an integral supportive role in improving business processes, then consider working for us.

Job Responsibilities

• Answer office calls promptly and in a friendly and professional manner while determining whether it is appropriate to direct them to upper management.
• Arrange meeting details for upper management.
• Listen to upper management meetings and enter notes in our internal system
• Facilitate external communication by 
  • Record meeting sessions and send to customer
  • Following up on upper management emails and calls
• Learn our internal client ticket system and begin the organization and standardization of its digital documents
• Keep upper management informed of the status and urgency of their assigned tickets
• Facilitate internal communication by occasionally acting as a liaison between upper management and employees.
• Systemize follow up by monitoring upper management client contacts to ensure that on a daily, weekly, monthly or annual basis rapport is being built and their needs are being adequately met.

Job Skills & Qualifications

Required
 

• Strong knowledge of word processing and Microsoft Excel software, filing systems and general office procedures
• Verbal and written communication skills
• Well-developed interpersonal skills and knowledge of customer service principles, including customer needs-assessments and customer satisfaction evaluations
• Accuracy and attention to details
   

Preferred

• High school diploma or equivalent
• Previous administrative experience

Company Description:

Microix, Inc., is a trusted third party authorized software development partner for Abila MIP Fund Accounting™ Software. Our products are designed, engineered and built using industry-standard tools from Microsoft.
 

Our goal is to deliver feature-rich, flexible and reliable modules that will empower organizations to become more efficient, thereby allowing them to focus more on their customers. Microix strives to be at the forefront of technology. From the very first product we released… to our most current… the goal has always been to innovate at every turn.
 

We are also committed to providing technical support that exceeds expectations. We know that no matter how good a product might be, it still requires a dedicated team of individuals fully committed to supporting it.